Isaac Werner
West Bountiful,UT
Summary
Dynamic and results-oriented professional with a proven track record at Target and Amazon, excelling in customer engagement and complex problem-solving. Leveraged exceptional time management and computer skills to enhance customer satisfaction and streamline operations. Known for a flexible schedule and a commitment to workplace safety, consistently delivering outstanding service and operational excellence.
Overview
1
1
year of professional experience
Work History
Target Associate
Target
11.2024 - 01.2025
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Developed comprehensive risk management plan, significantly reducing potential disruptions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Prioritized helping customers over completing other routine tasks in store.
- Used in-store system to locate inventory and place special orders for customers.
Amazon Associate
Amazon
08.2023 - 06.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 40 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
Education
High School Diploma - General Studies
Lake Stevens High School
Lake Stevens, WA06.2023
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Customer interaction
- Workplace safety
- Customer engagement
- Complex Problem-solving
- Courteous and professional
- Flexible schedule
Timeline
Target Associate
Target
11.2024 - 01.2025
Amazon Associate
Amazon
08.2023 - 06.2024
High School Diploma - General Studies
Lake Stevens High School
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