ISAAC WILLIAMS
Cedar Hill,TN
Summary
Motivated Political Science student with experience in security, childcare support, customer service, and canvassing. Demonstrates strong communication, attention to detail, and risk assessment skills. Engages effectively in public-facing roles and is committed to advancing public policy and government service.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Shift Manager
Dairy Dog
Adams, TN
03.2026 - Current
- Trained and mentored staff on best practices in service delivery and food safety.
- Developed shift schedules to maintain adequate staffing and meet peak demand periods.
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Collaborated with upper management to identify process improvements and operational strategies.
- Conducted performance evaluations to provide constructive feedback for employee development.
Canvasser
Americans for Prosperity
Middle Tennessee
01.2026 - 02.2026
- Engaged with public to raise awareness of key issues and initiatives.
- Conducted community surveys to gather insights and inform outreach strategies.
- Conducted surveys and gathered information from individuals in the community.
- Represented organization with professionalism to foster positive community relations.
Daycare Worker
The Gingerbread House Christian Learning Center
Smyrna, TN
12.2023 - Current
- Assisted teachers with classroom activities, child supervision, and daily childcare support.
- Calmed children to ensure a safe, supportive classroom environment.
- Supported children, teachers, and staff with patience, communication, and reliability.
- Purchased goods for daycare operations.
- Transported educational materials to facilitate a smooth flow of classroom operations. and materials to support classroom and facility needs.
- Provided consistent support to children, teachers, and staff through effective communication and dependable presence.
- Supervised daily activities, ensuring safety and engagement for all children.
- Collaborated with parents to discuss child development and address concerns.
- Monitored children's behavior, implementing strategies to promote positive interactions.
- Trained new staff on operational procedures and classroom management techniques.
- Organized and facilitated special events, fostering community involvement and participation.
- Maintained cleanliness and organization of classroom environments for optimal learning conditions.
- Evaluated individual child progress, adjusting programs to meet diverse needs effectively.
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Distributed food, napkins, and beverages in preparation for snack time.
Security Guard
Joint Force Headquarters
Nashville, TN
05.2023 - 08.2023
- Patrolled building interiors and exteriors to enhance facility safety.
- Monitored and opened gates for authorized personnel at the facility entrance. for qualified employees and supported controlled access procedures.
- Utilized situational awareness and analytical observation to detect potential security concerns.
- Maintained a professional security presence in a structured environment.
- Opened gates for qualified employees and supported controlled access procedures.
- Monitored facility access to ensure safety and compliance with security protocols.
- Conducted routine patrols to detect and prevent unauthorized activities or breaches.
- Responded swiftly to alarms and incidents, coordinating with law enforcement when necessary.
- Documented daily activities and irregularities in comprehensive reports for management review.
- Trained new guards on operational procedures, emergency response, and safety regulations.
Security Officer
Walden Security
Nashville, TN
10.2022 - 01.2023
- Conducted risk assessments to identify vulnerabilities and supported safety procedures to enhance security at assigned location.
- Managed Excel spreadsheets to effectively document and track security-related information.
- Checked singers, songwriters, and visitors in and out of the facility.
- Maintained visitor control, ensuring professional communication and accurate records to uphold facility security.
- Managed Excel spreadsheets to document security-related information.
- Monitored premises to prevent unauthorized access and maintain safety protocols.
- Provided excellent customer service, assisting visitors and addressing inquiries professionally.
- Maintained detailed logs of daily activities and incidents for review by management.
Crew Member
Wendy's
Pleasant View, TN
10.2020 - 10.2022
- Delivered customer service in fast-paced food service environment, ensuring satisfaction and timely responses.
- Communicated with customers and coworkers to support accurate and timely service.
- Coordinated resource management and team tasks to optimize service flow during peak hours.
- Facilitated communication with customers and coworkers to ensure accurate orders and efficient service.
- Followed food safety, cleanliness, and company procedures.
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, adhering to safety and quality standards during food preparation.
- Maintained cleanliness and organization of workstations, contributing to a hygienic dining experience for customers.
- Collaborated with team members to streamline operations, reducing wait times during peak hours.
Education
Bachelor of Science - Political Science, Public Policy and Management, International Relations
Austin Peay State University
Clarksville, TN12-2026
Bachelor of Science - Political Science Coursework
Austin Peay State University
Clarksville12-2026
Bachelor of Science - Political Science Coursework
Middle Tennessee State University
Murfreesboro, TN12-2026
Military Police Training
Fort Leonard Wood
MO09-2022
Skills
- Data Collection
- Customer Service
- Public Interaction
- Communication
- Attention to Detail
- Situational Awareness
- Security Operations
- Risk Assessment
- Data management
- Data entry
- Record keeping
- Resource Management
- Leadership
- Delegation
- Time Management
- Organization
- Critical Thinking
- Results driven
- Adaptability
- Accountability
- Persuasion
Certification
- Law Enforcement Official Certification / LEOSA – September 2022 – Present
- Personal Finance Management, 8 hours – August 2022 – Present
- CPR/AED Certification – September 2024 – September 2026
Timeline
Shift Manager
Dairy Dog
03.2026 - Current
Canvasser
Americans for Prosperity
01.2026 - 02.2026
Daycare Worker
The Gingerbread House Christian Learning Center
12.2023 - Current
Security Guard
Joint Force Headquarters
05.2023 - 08.2023
Security Officer
Walden Security
10.2022 - 01.2023
Crew Member
Wendy's
10.2020 - 10.2022
Bachelor of Science - Political Science, Public Policy and Management, International Relations
Austin Peay State University
Bachelor of Science - Political Science Coursework
Austin Peay State University
Bachelor of Science - Political Science Coursework
Middle Tennessee State University
Military Police Training
Fort Leonard Wood
LEADERSHIP EXPERIENCE
- President
- MTSU Badminton Club
- December, 2024 – December, 2025
- Led club activities and supported member engagement.
- Coordinated participation, communication, and organizational responsibilities.
- Demonstrated leadership, planning, and teamwork in a campus organization.