Isaac Willing
Tennessee,United States
Overview
6
6
years of professional experience
Work History
RecSports TRECS
The University of Tennessee, Knoxville
Knoxville, TN
08.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. | Demonstrated leadership by making improvements to work processes and helping to train others. | Recognized by management for providing exceptional customer service. | Maintained high maintenance and safety on the gym floor to allow patrons have a positive experience.
Front Desk Associate
Planet Fitness
Chattanooga, Tennessee
05.2023 - Current
- Answered phones, and responded to inquiries from customers. | Processed guest payments through cash registers or credit card machines in an accurate manner. | Handled various administrative tasks such as filing paperwork, entering data into computer systems, photocopying documents.
First Impressions Partner & Operations Partner
See Rock City Inc.
Chattanooga, United States
10.2020 - Current
- Physical Labor requirements | Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values | Models appropriate guest interaction | Keeps all Rock City grounds clean and free of litter | Monitors guests and provides information or assistance as needed | Sets up and takes down for professional and season events.
Facility Assistant
East Tennessee State University
Johnson City, United States
01.2023 - 05.2023
- Provide customer service, assistance and information to facility users | Work as a team to ensure/enforce the operation of a safe and clean facility | | Perform Equipment Desk duties | Assist with the set-up, break-down, and cleanup of special events held within the facility.
Game Day Staff
Chattanooga Football Club
Chattanooga, United States
07.2018 - 03.2020
Education
MBA - International Business & Spanish
University of Tennessee, Knoxville
05.2026
Undergraduate - International Business & Spanish
East Tennessee State University
05.2023
Accomplishments
- International Business Club
- Capstone Project: 100+ volunteered hours with a local Church with teaching the Spanish community in the english world.
Timeline
RecSports TRECS
The University of Tennessee, Knoxville
08.2023 - Current
Front Desk Associate
Planet Fitness
05.2023 - Current
Facility Assistant
East Tennessee State University
01.2023 - 05.2023
First Impressions Partner & Operations Partner
See Rock City Inc.
10.2020 - Current
Game Day Staff
Chattanooga Football Club
07.2018 - 03.2020
MBA - International Business & Spanish
University of Tennessee, Knoxville
Undergraduate - International Business & Spanish
East Tennessee State University
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