Isaac Willmon
Grant,AL
Summary
Accomplished and experienced Sherwin Williams employee that is adept in customer relationship building and employee training. I significantly enhanced territory sales and customer satisfaction by mentoring staff and using my talents relationship building, I led a territory to $1.4M in under 3 years and earned multiple President's Awards during my tenure as both a sales rep and store manager.
Overview
13
13
years of professional experience
Work History
Sales Representative
Sherwin Williams
11.2021 - Current
- Increased territory sales by building relationships with key customers and identifying new business opportunities.
- Visited customer locations to evaluate requirements, make product offerings, and propose solutions for their needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Grew a scratch territory to $1.4M in just under 3 years.
- 2023 Presidents award winner
Store Manager
Sherwin Williams
09.2016 - 11.2021
- Managed daily store operations to create an effective selling environment.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- 2017 Leaders Award Winner
- 2019 Presidents Award Winner
Assistant Store Manager
Sherwin Williams
07.2014 - 09.2016
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Maintained positive customer relationships by responding quickly to customer service issues.
- Coached sales associates in product knowlege, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Sales Associate
Sherwin Williams
08.2011 - 07.2014
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Associate of Science - Computer Information Systems
Northeast Alabama Community College
Rainsville, AL05.2014
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Staff Training
- Inventory Management
Timeline
Sales Representative
Sherwin Williams
11.2021 - Current
Store Manager
Sherwin Williams
09.2016 - 11.2021
Assistant Store Manager
Sherwin Williams
07.2014 - 09.2016
Sales Associate
Sherwin Williams
08.2011 - 07.2014
Associate of Science - Computer Information Systems
Northeast Alabama Community College
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