Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Isaac Xiong

Kansas City

Summary

Enthusiastic and adaptable individual with a strong work ethic, capable of thriving in both team-based and individually motivated environments. Strong technical skills and hands-on experience in [Area of expertise]. Eager to continuously learn and advance knowledge. Ability to remain calm and composed in high-pressure situations. Motivated to contribute effectively and make a positive impact.


(Note: Is highly highly interested and enthusiastic about technology related to computers, loves hardware and software, has been familiar with technology since in grade school up to now and a really faster learner.)

Overview

12
12
years of professional experience

Work History

Church Staff Member

First Hmong Baptist Church
01.2013 - Current
  • Had an excellent attendance record and was always on time for service
  • Volunteered in various responsibilities, including fundraising and accountant, in leadership and event locations
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties
  • Communication Skills within youth group of church encouraging and scheduling activities/events together.
  • Increased volunteer participation for church events by creating targeted recruitment strategies and maintaining strong relationships with community members.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Proofread and edited documents for accuracy and grammar.
  • Served as corporate liaison for finance, IT, and marketing departments.
  • Developed and managed budgets for various ministries within the church, ensuring responsible use of funds for maximum impact on congregational needs.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Machine Operator

United Rotary Brush
05.2024 - 12.2024
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Quickly shut down equipment in emergency situations following protocols.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Ensured accurate documentation of production data for analysis and continuous improvement efforts.
  • Contributed to reduced waste generation by implementing recycling initiatives within workspace.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Enhanced safety compliance, rigorously following all OSHA guidelines and conducting regular safety audits.
  • Achieved significant reduction in setup times by developing quicker changeover procedures.
  • Resolved technical issues swiftly, minimizing downtime and maintaining production schedules.
  • Reduced operational costs, identifying and implementing measures to decrease energy and material waste.
  • Elevated team morale and productivity by leading by example and providing support where needed.
  • Increased production efficiency by meticulously calibrating machinery before each shift.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Clerk

QuikTrip
01.2024 - 04.2024
  • Establishing positive relationships with media partners and the target audience
  • Worked in groups of 4 to keep deck operations efficient and smooth
  • Worked in demanding, high-stress, and physically demanding environments to keep personnel efficient and customers happy during clocked in hours
  • In charge of helping other stations due to my experience and work ethic to finish the shift properly and efficiently
  • Assessed as the next best person to ask for leadership decisions after the manager
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Compiled and analyzed data to produce reports.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Enhanced team morale, organizing staff events and fostering positive work environment.
  • Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.

Salesperson

Cutco Cutlery
09.2023 - 12.2023
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Maintained current knowledge of evolving changes in marketplace.
  • Worked to build relationships with customers and built potential for additional sales.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Coached new hires on sales techniques, contributing to their development as successful team members.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Implemented effective sales strategies to maximize revenue generation.
  • Contributed to team objectives in fast-paced environment.
  • Negotiated prices, terms of sales and service agreements.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Informed customers of promotions to increase sales productivity and volume.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.

Crew Member

Chipotle
06.2022 - 07.2023
  • Individual knowledge, skills, and strengths were assessed, and team positions were assigned to maximize efficiency in work positions
  • Oversaw challenging work sessions thoroughly improving stressful work situations and teamwork
  • Customer Service highly accustomed to in regards to location located in a neighborhood, many unprofessional customers, therefore increasing the demeanor to handle any kind of customer.
  • Organization and tasks done daily every shift to ensure regulations and policy in relation to food safety and restaurant procedures and creating hard work ethics.
  • Worked front counter, drive-thru, food-line, grill, dishwasher, and online orders.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Assisted other team members to achieve goals.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Enhanced team efficiency by consistently preparing workstations before peak hours.

Education

Bachelor of Computer Science of Science - Computer Science

University of Missouri - Kansas City (UMKC)
Kansas City, MO
05-2028

High School - Engineering, Computer Science

Sumner Academy of Arts & Science
Kansas City, KS
01.2023

Skills

  • Team management
  • Profit and loss accountability
  • Relationship development
  • Organization
  • Team building
  • Planning and coordination
  • Process improvement
  • Technology Literate
  • Problem resolution
  • Performance improvements
  • Hard Work Ethic
  • Trainable/Teachable
  • Open Minded
  • Easy Going/Patient
  • Youth ministry

Interests

About me


I am a 19 year old Computer Science major, ever since I was young I've loved technology and I love to see the limits and creativity it can be used with to expand our ideas and dreams making me in this pathway However my opportunities are limited as I am a child who grew up with immigrant Asian parents from the Vietnam war I've always struggled to find resources to guide me through life and I've worked hard to get to where I am now just so I can live a normal life, get out of my parents place and make them proud Growing up in an asian household has taught me the discipline and worth of hardwork needed to get through in life, through hardships and mental lows, this is me and I want to work for you

Timeline

Machine Operator

United Rotary Brush
05.2024 - 12.2024

Clerk

QuikTrip
01.2024 - 04.2024

Salesperson

Cutco Cutlery
09.2023 - 12.2023

Crew Member

Chipotle
06.2022 - 07.2023

Church Staff Member

First Hmong Baptist Church
01.2013 - Current

Bachelor of Computer Science of Science - Computer Science

University of Missouri - Kansas City (UMKC)

High School - Engineering, Computer Science

Sumner Academy of Arts & Science

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Isaac Xiong