Dedicated customer service professional skilled in resolving inquiries and enhancing satisfaction. Proven ability to collaborate with teams and maintain optimal inventory levels.
Overview
16
16
years of professional experience
Work History
Stocker
Walmart
Duluth, GA
08.2017 - Current
Ensured accurate stock placement and organization throughout store aisles.
Collaborated with team members to maintain optimal inventory levels and product availability.
Operated pallet jacks and forklifts to efficiently move merchandise within the warehouse.
Conducted regular inspections of stock to identify damaged or expired items for removal.
Airport Customer Service Rep
U.S Security Corp
Newark, NJ
04.2010 - 11.2016
Resolved customer inquiries and concerns to ensure high satisfaction levels.
Managed call volume effectively, maintaining response time standards.
Educated clients on security services, boosting product understanding and usage.
Collaborated with team members to enhance service delivery processes.