Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Isaac Young

Bagley,MN

Summary

Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Safety management professional with proven history of enhancing workplace safety standards and fostering culture of safety compliance. Known for collaborative efforts with cross-functional teams to achieve safety goals and adapt to evolving safety challenges. Skilled in risk assessment and incident investigation, ensuring reliable and adaptable presence in dynamic environments.

Dependable, with track record of improving workplace safety through OSHA 10 and OSHA 30 standards. Offering significant experience in all environments. Articulate communicator with individuals from all levels of organization.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Team Lead

C&H Asphalt
04.2021 - 03.2025
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Devised and implemented processes and procedures to streamline operations.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Frequently inspected production area to verify proper equipment operation.
  • Maintained clean and organized work areas, contributing to overall efficiency on the job site.
  • Assisted in loading and unloading materials, ensuring timely delivery to appropriate job sites.
  • Operated heavy machinery and equipment, resulting in faster completion of tasks.
  • Maintained tools and equipment in good working condition through regular inspection and repair activities.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Supported team supervisors by efficiently completing assigned tasks within deadlines.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Managed inventory control at worksites, ensuring adequate supply levels for smooth project execution.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Ensured compliance with local building codes, regulations, and safety guidelines throughout all stages of construction projects.
  • Prepared worksites for new projects by clearing debris and setting up necessary equipment.
  • Contributed to successful project completions by following blueprints and instructions accurately.
  • Provided exceptional customer service when interacting with clients or other stakeholders during projects.
  • Reduced material waste through efficient use of resources and proper disposal practices.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Loaded and unloaded materials and equipment onto and off construction sites.

Bank Teller 2

Chase Bank
04.2019 - 03.2021
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Counted and packaged currency and coins.
  • Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
  • Provided customer records, account statements and copies of checks.
  • Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
  • Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.
  • Exceeded personal sales goals consistently by proactively engaging with customers and identifying their financial needs.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.

Assistant Manager/General Manager

Sonics Drive In
01.2012 - 03.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Analyzed sales data to identify trends and adjust inventory orders accordingly.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Managed senior-level personnel working in marketing and sales capacities.

Shift Manager

Sonics Drive In
12.2010 - 12.2011
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Tracked receipts, employee hours, and inventory movements.
  • Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
  • Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.

Skating Carhop

Sonics Drive In
06.2010 - 12.2010
  • Answered guest questions and promoted special products.
  • Communicated with management and associates to set and exceed sales and customer satisfaction goals.
  • Balanced orders on trays weighing over 15 lbs and delivered them to cars.
  • Increased repeat business through attentive listening and remembering customer preferences.
  • Verified consistency in food presentation and quality by inspecting orders prior to delivery.
  • Handled cash transactions efficiently, ensuring accurate payment processing for each order.
  • Welcomed and greeted guests and delivered outstanding customer service.
  • Enhanced guest entertainment by balancing and delivering food and beverage orders while roller skating.
  • Participated in regular team meetings, offering constructive feedback and suggestions for improvements to enhance overall operations.
  • Exceeded daily sales targets by upselling menu items and promoting special offers to customers.
  • Resolved customer complaints promptly, addressing concerns professionally and courteously.
  • Provided accurate change and order receipts promptly when processing and completing customers' cash transactions.
  • Collaborated with team members to maintain a clean, organized, and safe work environment.

Education

No Degree - Plumbing

Clearfield Job Corps
Clearfield, UT
10-2010

Business Management

Adams State University
Alamosa, CO
02-2009

Fountain/Ft Carson High School
Fountain, CO
05-2007

Skills

  • Effective Team Leadership
  • Work Performance Analysis
  • Workplace Safety Compliance
  • Strategic Project Leadership
  • Coordinated Task Distribution
  • Quality Assessment Expertise
  • Quality Assurance Monitoring
  • Occupational Safety Practices

Certification

  • OSHA Certified (OSHA 10 & OSHA 30)

Languages

English
Native or Bilingual

Timeline

Team Lead

C&H Asphalt
04.2021 - 03.2025

Bank Teller 2

Chase Bank
04.2019 - 03.2021

Assistant Manager/General Manager

Sonics Drive In
01.2012 - 03.2019

Shift Manager

Sonics Drive In
12.2010 - 12.2011

Skating Carhop

Sonics Drive In
06.2010 - 12.2010

No Degree - Plumbing

Clearfield Job Corps

Business Management

Adams State University

Fountain/Ft Carson High School

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Isaac Young