Isaac Zatezalo
Pittsburg,CA
Summary
Results-oriented Quality Engineering Technician adept at root causing defects, implementing quality strategy and supervising inspections to foster conformance to company quality standards. Able to lead and follow investigations into defects. Strong aptitude for identifying risks and implementing actionable initiatives to improve quality. Experienced with team communication , leadership and delegation of tasks.
Overview
7
7
years of professional experience
Work History
Quality Engineering Technician 2
Tesla
10.2022 - Current
- Collaborated with quality team members and department leaders to monitor conformance to quality standards.
- Root caused difficult issues through root cause analysis and past knowledge.
- Drafted process documentation to standardize operating procedures and techniques.
- Facilitated and audited improvement protocols to decrease error rate and mitigate non-conformance.
- Delegated and managed quality engineering technician team, ensuring high priority issues get resolved.
- Created detailed pass downs and documents to jump start resolutions to defects.
- Trained multiple departments to adhere to quality standards & SWI.
- Developed quality engineering technician team. Trained associates in root cause analysis, documentation, escalation and quality protocols.
- Created relationships with other shifts and departments to solve complex issues.
- Investigate and root causes issues that have a direct correlation to company quality numbers.
Quality Technician
Tesla
10.2021 - 10.2022
- Identified and resolved quality issues, escalating critical problems to supervisors.
- Documented, filed and maintained proper inspection records and quality assurance documents.
- Inspected, tested and measured materials, products and installations against specifications.
- Recommended corrective actions to minimize rate of product defects.
- Filled in quality lead position when manpower was low.
- Notified supervisors about production problems and helped identify and correct concerns.
- Made repairs and learned production processes.
Front /Back of House Specialist
Outback Steakhouse
08.2016 - 06.2021
- Decrease comped food costs by over 75% when controlling kitchen quality.
- Monitored quality , presentation and quantities of plated food across line.
- Instructed cooks and other workers in preparation, cooking, garnishing and presentation of food.
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
- Delegated tasks and supervised kitchen staff to optimize food preparation, presentation and safety.
- Educated waiters on menu, memorization strategies and how to convey information clearly.
- Used role playing, lectures and simulations to present information in variety of instructional techniques and formats.
- Suggested and offered specific training programs to help workers maintain or improve job skills.
Gym Coordinator
Wisconsin Lutheran College Warriors
06.2018 - 08.2019
- Assisted established management staff with operational oversight, business development and process improvement strategies .
- Built and established lasting relationships using encouragement and personal support.
- Explained and demonstrated fitness and conditioning techniques and movements.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Engineering Assistant
Byers Engineering Company
03.2018 - 08.2019
- Attended meetings and site locations for data collection
- Managed company field assets such as timeclocks, inventory, and process management
- Completed mathematical calculations to properly assess research and testing results
- Opened ongoing communication with project stakeholders through regular status updates
- Communicated with clients regarding project report status and delivery schedule
- Maintained timely and accurate oral and written technical reports of engineering activities.
- Improved technical abilities by pursuing training and practical learning opportunities.
Education
Some College (No Degree) - Business Economics
Wisconsin Lutheran College
Milwaukee, WIHigh School Diploma -
Freedom High School
Freedom, OK06.2018
Skills
- Dimension Marking and Measuring
- Materials Inspections
- Systems Integration
- Team Collaboration
- Issue Resolution
- Attention to Detail
- Quality Assurance
- Complex Problem-Solving
- Root Cause Identification
- Decision Making
- Team Leadership
- Computer Program and Database Accessibility
Timeline
Quality Engineering Technician 2
Tesla
10.2022 - Current
Quality Technician
Tesla
10.2021 - 10.2022
Gym Coordinator
Wisconsin Lutheran College Warriors
06.2018 - 08.2019
Engineering Assistant
Byers Engineering Company
03.2018 - 08.2019
Front /Back of House Specialist
Outback Steakhouse
08.2016 - 06.2021
Some College (No Degree) - Business Economics
Wisconsin Lutheran College
High School Diploma -
Freedom High School
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