Isaac Zavala
Delano,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2026
2026
years of professional experience
Work History
Route Sales Driver
CINTAS, Professional Uniform and Facility Services
Route Sales Representative
Sparkle Uniform & Linen Service
03.2019 - Current
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Collaborated with customers to identify needs and provided catered solutions
- Trained new Route Sales Representatives, sharing best practices for success in the role.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
Manager
CINTAS, Professional Uniform and Facility Services
06.2016 - 03.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Engagement and development of 15 direct reports
- Manage day-to-day operations of 12 routes that range between $8000 - $25,000in volume per route weekly.
- Served as location's Smith's Driving certified trainer
- Conduct hiring interviews for Service department
Route Sales Representative
CINTAS, Professional Uniform and Facility Services
02.2012 - 06.2016
- Maximized sales through effective territory management and strategic route planning.
- Displayed products properly at customer sites and according to company specifications and policies.
- Performed safely and in compliance with driving and vehicle regulations.
- Recognized as a Western Group World Class Top Ten RSR (2015)
- Received back-to-back Diamond Level Business Retention Awards and surpassed catalog goal with $30,000 in sales (2014-2015)
- Developed customized solutions for individual clients based on their unique needs and preferences.
Route Sales Driver
Frito-Lay
06.2005 - 02.2012
- Drove team revenue totals by bringing in top sales numbers. ( Top Yearly Performer 2011)
- Generated repeat business with effective upselling techniques that promoted new and seasonal products.
- Increased sales volume by effectively managing a daily route and maintaining strong relationships with customers.
- Actively participated in regular meetings, sharing insights gleaned from field experience that helped inform company-wide strategies and goals.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Operated delivery vehicles safely and efficiently.
Merchandise Handler
Sears Logistics Services Inc.
09.1994 - 06.2005
- Processed incoming shipments quickly to ensure timely availability of new products on the sales floor.
- Adhered to company guidelines regarding proper lifting techniques, minimizing workplace injuries while handling heavy items such as furniture or bulk products.
- Kept work areas neat, clean and free from debris.
- Picked and packed order items.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Played a key role in achieving company-wide cost reduction initiatives related to warehouse logistics operations.
- Crosstrained in other warehouse roles for increased versatility within the team dynamic when needed.
Education
No Degree - Computer Science
Bakersfield College
Bakersfield, CAHigh School Diploma -
Mcfarland High School
McFarland, CA06-1992
Skills
Proven initiative and ability to work with minimal supervision
Good team player and multitasking capabilities
Fast-learner and dedicated to delivering team success
Excellent communication skills
Great customer skills
Strong customer service
Reliability and punctuality
Professional appearance
Timeline
Route Sales Representative
Sparkle Uniform & Linen Service
03.2019 - Current
Manager
CINTAS, Professional Uniform and Facility Services
06.2016 - 03.2019
Route Sales Representative
CINTAS, Professional Uniform and Facility Services
02.2012 - 06.2016
Route Sales Driver
Frito-Lay
06.2005 - 02.2012
Merchandise Handler
Sears Logistics Services Inc.
09.1994 - 06.2005
Route Sales Driver
CINTAS, Professional Uniform and Facility Services
No Degree - Computer Science
Bakersfield College
High School Diploma -
Mcfarland High School
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