Isaac Asamaning Brako
White Bird,DE
Summary
Driven professional with a proven track record at Walmart, adept in staff management and customer relationship management. Excelled in enhancing operational efficiency and customer satisfaction, evidenced by significant repeat business. Skilled in strategic planning and staff supervision, I bring a blend of hard and soft skills to drive results and foster team growth. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
19
19
years of professional experience
Work History
Assistant Manager
Walmart
11.2019 - 03.2024
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Managed senior-level personnel working in marketing and sales capacities.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Upper Elementary Teacher
TENA PARENT ASSOCIATION
01.2005 - 06.2018
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Taught core subjects of math, science, technology, and history.
- Prepared and administered grade-specific tests and examinations regulated by school district to monitor students' growth and to report progress to parents.
- Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
- Met with parents to review Individualized Education Plans for at-risk students.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
- Coached, mentored and evaluated student teachers for progress against program objectives.
- Administered various reading tests and determined student reading levels based on assessment findings.
- Maintained knowledge of school curricula, standards and policies to correctly prepare students for higher grade levels.
- Pursued professional development during summer months to maintain certification and extend skills.
- Maintained student portfolios to monitor learning progress and completion of work required for promotion to next grade level.
Education
Bachelor of Science - Accounting And Business Management
Cape Cost University
West Africa08.2003
Skills
- Task Delegation
- Recruiting and interviewing
- Employee Scheduling
- Employee Performance Evaluations
- Staff Supervision
- Employee performance evaluation
- Money Handling
- Staff Management
- Customer Relationship Management (CRM)
- Strategic Planning
- Customer Relations
- Customer rapport
- Performance reviewing
- Retail Operations
Timeline
Assistant Manager
Walmart
11.2019 - 03.2024
Upper Elementary Teacher
TENA PARENT ASSOCIATION
01.2005 - 06.2018
Bachelor of Science - Accounting And Business Management
Cape Cost University
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