Hi, I’m
Isaak Sims
Social Work
Burns,TN
Summary
Dedicated to advancing career skills and practical experiences in the Social Work field. Committed to fostering relationships with mentors and peers for networking. Skilled in communication, multitasking, customer service, and building rapport. Self-motivated and eager to learn from new experiences. Proficient in program operations, records management, resource coordination, and addressing diverse needs. Demonstrated success in building lasting relationships.
Work History
Child Advocacy Center
Social Work Advocate
01.2025 - 04.2025
Job overview
- Internship through APSU at CAC working with children and their families or caregivers.
- Case management Support, Client Interaction and Support, Advocacy and Resources, Education Outreach and Awareness, Documentation and Reporting, Collaborating with Multidisciplinary Teams, Completed Professional Development and Training
- Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
- Assisted with applications and collected required paperwork to help individuals register for supportive services.
- Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
- Made referrals to appropriate services, following up to confirm patients received access to required care.
- Greeted and welcomed new patients, assisting with orientation of programming schedule and rules.
- Managed sensitive cases with discretion, protecting client confidentiality and trust.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
- Delivered friendly service and offered expert support in every interaction.
GNC
Store Clerk
01.2023 - Current
Job overview
- Assisted customers by answering questions and fulfilling requests.
- Acted as supervisor as needed.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Performed inventory control, such as counting, and stocking merchandise.
- Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
- Collaborated with fellow team members to achieve store goals, sharing best practices for customer service and sales techniques.
- Operated POS systems to accurately process customer purchases.
- Increased repeat business through exceptional customer service that fostered loyalty among patrons.
- Boosted customer satisfaction with quick and accurate checkout processes, minimizing wait times.
Dirt WRX
Laborer
01.2020 - 01.2023
Job overview
- Installing septic tanks, water lines, and culverts.
- Organize materials needed for jobs.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
Greystone Golf Course
Pro-Shop and Cart Staff
01.2018 - 01.2020
Job overview
- Received praise from management for consistent attention to detail and dedication to maintaining high-quality standards in the performance of duties.
- Developed strong communication skills by interacting with diverse clientele on a daily basis, improving overall customer relations quality within the store environment.
- Maintained a clean and safe environment for customers through regular cart inspections and repairs.
- Participated in routine maintenance tasks, prolonging the lifespan of carts and reducing repair costs.
- Provided assistance to customers in locating products or answering questions, contributing to a helpful shopping experience.
Education
Nashville State Community College
Associates Degree in Psychology A.S.
05.2023
Austin Peay State University
Bachelor of Social Work
05.2025
Austin Peay State University
Associates Degree of Science
05.2024
Skills
- Dependable
- Team-oriented
- Self-motivated
- Supportive
- Compassionate
- Time-management
- Organized
- Goal Driven
- Communication
- Problem-Solving
- Document filing
- Document review
Community Service
Nashville Rescue Mission, Manna Café, Clarksville, TN, Social Work Club -APSU
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