Isaak Smith
Rockton,IL
Summary
Dedicated hospitality professional with a strong focus on delivering exceptional customer experiences and ensuring satisfaction. Known for maintaining a polished appearance and demeanor that aligns with event standards. Expertise in customer service, order management, and cleanliness maintenance enhances operational efficiency, while strong communication and teamwork skills contribute to seamless event execution. Committed to continuous improvement within the hospitality sector.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Tree Salesman
Williams Tree Farm
Rockton, IL
11.2021 - 12.2024
- Efficiently managed inventory on the sales floor, contributing to stable revenue increases.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Banquet Server
Forest Hills Country Club
Loves Park, IL
02.2023 - 11.2024
- Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
- Coordinated setup to meet event specifications promptly.
- Engaged in building and remodeling various sections of the facility.
Pavillion Staff
The Pavillion at Orchard Ridge Farms
Rockton, IL
05.2022 - 01.2024
- Arranged transportation for bridal parties on the day of the wedding.
- Accompanied clients to appointments and arranged transportation.
- Ensured that guests had a positive experience by providing excellent customer service throughout the entire event process.
- Executed setup and breakdown tasks for wedding receptions and ceremonies.
Education
High School Diploma -
Hononegah Community High School
Rockton, IL05-2024
Some College (No Degree) - Marketing
University of Wisconsin, Whitewater
Whitewater, WISkills
- Relationship building
- Task prioritization
- Safe food handling
- Banquet equipment operation
- Conflict resolution
- Strong teamwork
- Detail-oriented
Affiliations
- Active Student-Athlete, Member of the NCAA Wrestling team at UW-Whitewater.
- Intramural flag football team member.
Accomplishments
- Deans list 2024-2025
- Brad Lynde Leadership Award
Certification
- Servsafe certified food handler
Languages
English
Native/ Bilingual
Timeline
Banquet Server
Forest Hills Country Club
02.2023 - 11.2024
Pavillion Staff
The Pavillion at Orchard Ridge Farms
05.2022 - 01.2024
Tree Salesman
Williams Tree Farm
11.2021 - 12.2024
- Servsafe certified food handler
High School Diploma -
Hononegah Community High School
Some College (No Degree) - Marketing
University of Wisconsin, Whitewater
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