Isaako (Robert) Williams
Las Vegas ,NV
Summary
Skilled professional competent in conducting patrols, monitoring entrances and escorting visitors to maximize building security. Good report writing, recordkeeping and multitasking abilities with solid history of success at and facilities. Keen to offer several years of experience and take on challenging new role.
Overview
11
11
years of professional experience
Work History
Head of Security
Tamburro Holdings
Las Vegas , NV
01.2014 - Current
- Monitored CCTV systems to ensure safety and security of premises.
- Maintained high levels of alertness throughout shifts.
- Ensured that all IT systems were up-to-date with the latest security patches and updates.
- Documented daily activities in a log book.
- Maintained a professional demeanor at all times while on duty.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Monitored security cameras to identify and respond to suspicious activity.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Patrolled crowds during events to preserve order and promote security.
- Identified potential safety hazards throughout the facility.
- Prevented theft by apprehending shoplifters and reporting incidents to management.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Communicated effectively with supervisors regarding any issues or concerns that arose during shifts.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Resolved conflicts between staff members in a calm manner.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Provided friendly and professional assistance to employees, visitors and customers.
- Patrolled client premises and inspected fire control equipment and protection devices to verify equipment's operational condition.
- Prepared logs and incident reports to document medical or fire emergencies, criminal incidents and to maintain complete facility records.
- Identified suspicious activity to determine appropriate response.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Monitored CCTV cameras for suspicious activity.
- Investigated disturbances such as fights or property damage incidents.
- Enforced relevant directives and regulations pertaining to attempted and actual site access to comply with stated procedures.
- Performed searches of employees upon entering and exiting work areas as necessary.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Searched bags manually to identify prohibited items and contraband.
- Controlled visitor access to facility to verify that only authorized personnel were allowed onsite.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Addressed complaints from patrons concerning noise levels or other disturbances.
- Conducted rounds of the premises to ensure safety and security.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Reported maintenance problems to facilities personnel for repair.
- Interacted with law enforcement officers when they were called onsite.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Responded to medical emergency, fire and incidents and notified appropriate agency to facilitate optimum resource allocation.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Adhered to strict confidentiality guidelines regarding sensitive information.
- Ensured compliance with laws, regulations, policies, and procedures related to security operations.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Provided customer service to guests, visitors, and staff members.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Managed household errands and other essential duties.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Worked effectively in team environments to make the workplace more productive.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Youth Challenge Academy
Honolulu, HI07-2004
Skills
- Physical security
- Security training
- Background checks
- Data protection
- Event security
- Threat analysis
- Information security
- Asset protection
- Security management
- Premises surveillance
- CCTV review
- Entrance monitoring
- Grounds patrol
- Visitor screening
- Security camera monitoring
- Teamwork and collaboration
- Attention to detail
- Adaptable and flexible
- Analytical skills
- Security regulations compliance
- Incident reporting
- Task prioritization
- Substance abuse recognition
- Self motivation
- Team collaboration
- Reliable and responsible
- Vigilant and watchful
- Criminal law understanding
- Organizational skills
- Computer skills
- Patrol operations
- Employee and visitor screening
- Security regulation enforcement
- Professional demeanor
- Interpersonal skills
- Problem-solving aptitude
- Criminal law
- Relationship building
- Monitor CCTV
- Continuous improvement
- Access point monitoring
- Physical strength
- Multitasking Abilities
- Adaptability
- Physical fitness
- Teamwork
- CPR certified
- First Aid/CPR
- Report writing
- Excellent communication
- Verbal and written communication
- Alarm response
- Security operations
- Security operations experience
- Crowd control
- Emergency security
- Reliability
- Team leadership
- Professionalism
- Time management
- Investigate incidents
Timeline
Head of Security
Tamburro Holdings
01.2014 - Current
Youth Challenge Academy