Isaaq Mohamed
Cleveland,OH
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Resident Assistant
Case Western Reserve Univ
08.2024 - Current
- Fostered an inclusive and supportive environment for a diverse group of residents.
- Mediated disputes and maintained harmony within the residence hall.
- Acted as a role model, providing guidance and support to residents in their personal and academic endeavors.
Lead Employee
Avis Rental Car
06.2019 - 12.2024
- Processed rentals, returned cars, extended reservations, closed contracts, exchanged vehicles, created reservations, and promoted insurance.
- Collected, arranged, and input information into the Wizard system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Led fellow employees through many work struggles in order to maintain the stature of our store (Most grossing Avis Store in the Kansas City Metropolitan Area).
- Continually problem-solving store and customer adversity
- Conducted regular evaluations of employee knowledge and skills, adjusting training strategies to close gaps and ensure beyond efficient work environment.
- Worked up from only clean cars as a freshman to becoming the leading benefactor in the success of our store
Stylist
Banana Republic
06.2023 - 08.2023
- Acknowledged, interacted and built relationships with clients to stimulate loyalty
- Further improved customer service standards to increase number of return customers and customer satisfaction.
- Educated customers on a variety of clothing to maximize benefits.
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
- Supported sales floor, cash wrap and back of house to catalyze daily operations.
- Led all employees in Loyalty Members and Credit Card Application in the months of June and July.
- Ranked 2nd amongst all employees in Credit Card Applications in the year of 2023
Education
Bachelor of Science - Electrical Engineering
Case Western Reserve University
05.2027
High School Diploma -
The Pembroke Hill School
05.2023
Skills
- Proficient Background in Data Analysis and Data Entry
- Strong foundation in circuit analysis, system design, and problem-solving for electrical systems
- Ability to Lead others especially in dire situations
- Persuasive in Sales
- Excellent Communicator
- Teamwork and Collaboration
- Flexible and Adaptable
Timeline
Resident Assistant
Case Western Reserve Univ
08.2024 - Current
Stylist
Banana Republic
06.2023 - 08.2023
Lead Employee
Avis Rental Car
06.2019 - 12.2024
Bachelor of Science - Electrical Engineering
Case Western Reserve University
High School Diploma -
The Pembroke Hill School
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