Isaías Estevez Hernandez
Killeen
Summary
Dynamic professional with extensive experience as a Correctional Officer at Bell County Sheriff's Department, excelling in crisis management and conflict resolution. Proven ability to enhance inmate safety through vigilant supervision and effective de-escalation techniques, fostering a secure environment while promoting mental health awareness and strong relationships. First aid and CPR certified.
Experienced with maintaining security and control within correctional facilities. Utilizes conflict resolution and de-escalation techniques to manage inmate behavior effectively. Strong understanding of legal and ethical standards, ensuring compliance and safety.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Correctional Officer
Bell County Sheriff's Department
06.2024 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
- Promoted inmate welfare by monitoring and addressing health concerns promptly.
- Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
Chaplain
US Army
06.2024 - Current
- Collaborated with interdisciplinary teams for holistic patient care, addressing both physical and emotional needs.
- Provided spiritual guidance, emotional support and direct care to residents, family members and staff.
- Met with individuals, discussed issues compassionately and determined appropriate type of involvement to meet spiritual needs.
- Developed relationships with patients and families, resulting in increased trust and rapport during difficult times.
- Comforted family members, offered attentive listening and high level of emotional support.
- Provided spiritual care through visitation, counseling, and prayer.
- Applied knowledge regarding crisis interventions to assist in emergency situations.
- Delivered thoughtful eulogies at memorial services, honoring the lives of deceased patients while offering solace to grieving loved ones.
- Conducted crisis intervention sessions with individuals experiencing severe emotional distress, providing comfort and support during critical times.
- Researched and prepared materials used in Bible study and daily devotions.
- Evaluated effectiveness of pastoral care initiatives through regular feedback from staff members, adjusting strategies as needed for optimal results.
- Offered mediation services between family members navigating challenging dynamics related to healthcare decisions.
- Built strong relationships with local faith-based organizations to create a network of resources for patients and families.
- Implemented pastoral care programs that addressed the unique spiritual needs of patients facing terminal illness or end-of-life decisions.
- Assisted military personnel coping with trauma by providing spiritual support during deployment transitions.
- Led spiritual retreats that provided participants with tools for personal development and stress management.
- Guided individuals through end-of-life decision making, offering comfort and clarity during difficult times.
Machine Shop Operator
FSF Manufacturing
04.2022 - 01.2024
- Oversaw machines and task execution to implement changes to improve results.
- Contributed to a reduction in material waste by accurately measuring and cutting materials according to specifications.
- Demonstrated versatility by successfully operating various types of machinery including mills, lathes, grinders, and drill presses.
- Maximized equipment longevity through diligent inspection, cleaning, and preventive maintenance routines.
Pastor
Pentecostal Church Of God
05.2022 - 11.2023
- Provided pastoral care to individuals in need, offering counseling, guidance, and support during difficult times.
- Provided spiritual care through visitation, counseling, and prayer.
- Officiated special services such as weddings, funerals, baptisms, and nursing home services.
- Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
- Strengthened relationships between families by initiating regular events and workshops catered to their needs.
- Provided spiritual and administrative leadership to church and managed daily operations.
- Led programs such as worship, study, fellowship, and service opportunities.
Selling Manager
Borinquen Natural
01.2020 - 05.2022
- Collaborated closely with upper management to establish realistic yet ambitious sales targets which helped create an environment of accountability among team members.
- Implemented innovative merchandising techniques to maximize visual appeal and drive customer engagement in the store environment.
- Proactively addressed potential issues before they escalated into problems affecting overall store performance or customer experience quality levels.
- Drove employee retention by cultivating a positive work environment focused on teamwork, recognition, and opportunities for professional development.
Education
Master of Divinity - Theology
Liberty University
Lynchburg, VA07-2026
Bachelor of Arts - Pastoral Studies
Theological University of The Caribbean
Trujillo Alto, PR06-2025
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Mental health awareness
- Correctional facility procedures
- Self-defense tactics
- Search and seizure procedures
- Observation
- Safety
- Relationship building and management
- Crisis management
- Gang awareness
- Mentorship
- Cultural sensitivity
- Staff management
- File and record maintenance
- Records management
- Criminal justice
- Integrity maintenance
- Negotiation
- Physical fitness
- Continuing education
- Behavioral disorders
- Inmate rights
- Radio communication
- Excellent problem solver
- Armory and key control
- Non-violent intervention
- Strategic planning and organization
- Ethical standards of conduct
- Crisis prevention intervention (CPI)
- First aid and CPR certified
- Decision-making
- Written communication
- Excellent communication
- Incident reporting
- Multitasking
- Conflict resolution
- Time management
- Task prioritization
- Interpersonal communication
Accomplishments
- Routinely supervised more than 700 detainee inmates.
Certification
- Certified Jail Officer (CJO) - American Jail Association.
- First Aid Certification - American Red Cross.
- Suicide Prevention Training Certificate - Various mental health organizations or correctional training academies.
- Use of Force Training Certification - Various authorized training centers.
- Gang Awareness and Identification Certification - Gang Resistance Education And Training (G.R.E.A.T.) program or similar.
- Mental Health First Aid for Public Safety (MHFA) - National Council for Mental Wellbeing.
- Chemical Agents Certification - Various certified security and law enforcement training providers.
- Self-Defense Training Certification - Various authorized training centers.
- Infectious Disease Control in a Correctional Setting Certificate – Centers for Disease Control and Prevention (CDC), Public Health Departments, or similar organizations.
- First Aid Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Correctional Officer
Bell County Sheriff's Department
06.2024 - Current
Chaplain
US Army
06.2024 - Current
Pastor
Pentecostal Church Of God
05.2022 - 11.2023
Machine Shop Operator
FSF Manufacturing
04.2022 - 01.2024
Selling Manager
Borinquen Natural
01.2020 - 05.2022
Master of Divinity - Theology
Liberty University
Bachelor of Arts - Pastoral Studies
Theological University of The Caribbean
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