Isabel Abner
Jeffersonville,IN
Summary
Hardworking and enthusiastic about learning Tech Service field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Military Police
US Army National Guard
12.2018 - Current
- Assisted in maintaining order during emergency situations, ensuring rapid response and efficient evacuation procedures including tornado response and COVID 19 Pandemic response.
- Demonstrated cultural sensitivity while interacting with diverse populations both on-base and within surrounding communities.
- Assisted in transporting soldiers via bus to and from base for training operations and drills.
Server
Cattlemans Roadhouse
04.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Service Advisor
John Jones Chrysler
03.2022 - 02.2023
- Streamlined appointment scheduling for improved efficiency and increased daily appointments.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
Returns Associate
Amazon
07.2021 - 03.2022
- Reduced discrepancies in inventory counts by accurately updating product information after processing returns.
- Upheld quality control standards by thoroughly inspecting returned items before restocking or disposing of them accordingly.
- Prevented loss from fraudulent returns by diligently examining merchandise and verifying purchase records before approving transactions.
Server
El Cantarito
02.2021 - 07.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
John Glenn High School
Walkerton, IN06.2019
Skills
- Able to multitask between multiple systems while maintaining accurate records
- Able and willing to learn new software programs as well job skills and certifications
Timeline
Server
Cattlemans Roadhouse
04.2023 - Current
Service Advisor
John Jones Chrysler
03.2022 - 02.2023
Returns Associate
Amazon
07.2021 - 03.2022
Server
El Cantarito
02.2021 - 07.2021
Military Police
US Army National Guard
12.2018 - Current
High School Diploma -
John Glenn High School
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