Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Isabel Arestigui

Carson City,NV

Summary

Dynamic team leader with a proven track record at PrimeSource, enhancing operational efficiency through effective training and performance improvement. Skilled in conflict resolution and resource allocation, I fostered a collaborative environment that empowered team members, driving accountability and achieving strategic goals. Committed to quality improvement and team motivation. I am a reliable person always on time and always doing overtime.

Overview

9
9
years of professional experience

Work History

Team Leader/CNC Machine Operator

PrimeSource
03.2021 - 07.2025
  • Led project teams to enhance operational efficiency and meet strategic goals.
  • Developed and implemented training programs to improve team performance and skillsets.
  • Evaluated team performance metrics to identify areas for improvement and drive accountability.
  • Fostered a positive work environment by promoting open communication and team engagement initiatives.
  • Managed resource allocation effectively to optimize workflow and meet tight deadlines.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • I had to directly reach out to customers for returns, replacement and new orders.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.

Team Leader

Tacobell
04.2019 - 06.2020
  • Led team of 15 in daily operations, ensuring efficient service and customer satisfaction.
  • Trained and mentored new employees on company policies and operational procedures.
  • Resolved customer complaints promptly, fostering positive relationships and loyalty.
  • Monitored compliance with health and safety regulations to ensure a safe working environment.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Cashier

Walmart
09.2016 - 04.2017
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Maintained high standards of customer service, addressing inquiries and resolving issues promptly.
  • Managed cash drawer balancing, ensuring accuracy in daily reconciliations and minimizing discrepancies.
  • Monitored store environment for cleanliness and safety, ensuring compliance with health regulations.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

GED -

Carson High School
Carson City, NV

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Staff training
  • Work Planning and Prioritization
  • Performance improvement
  • Goal setting
  • Quality improvement
  • Conflict resolution
  • Daily workflow improvement
  • Safety processes and procedures
  • Team building
  • Flexible schedule
  • Issue resolution
  • Complaint resolution
  • Employee training
  • Leadership
  • Time management
  • Reliability

Languages

Spanish
Professional Working
English
Full Professional

Timeline

Team Leader/CNC Machine Operator

PrimeSource
03.2021 - 07.2025

Team Leader

Tacobell
04.2019 - 06.2020

Cashier

Walmart
09.2016 - 04.2017

GED -

Carson High School