Isabel Arguello
Union City,NJ
Summary
Compassionate Clinical Medical Assistant known for high productivity and efficient task completion. Possess specialized skills in patient care management, medical terminology comprehension, and electronic health records (EHR) software proficiency. Excel in communication, empathy, and time management, ensuring effective patient interactions and workflow optimization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clinical Medical Assistant- Coordination
ISa Practice Center
Union City, New Jersey
08.2024 - Current
- I assist healthcare professionals with patient exams and procedures.
- I manage patient medical records using electronic medical record systems.
- I schedule patient appointments and coordinate follow-up care.
- I prepare exam rooms for patient visits, stocking supplies and ensuring cleanliness.
- I ensure all paperwork is completed correctly before submitting it for processing.
- I schedule appointments and maintain patient medical records according to established protocols.
CMA Academic Coordination
FMTI
West New York, New Jersey
08.2021 - 08.2024
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
Education
National Certification - CMA, Phlebotomy, EKG Technician
AMCA
Fairfield, NJ02-2021
Diplom - CMA, Phlebotomy, EKG Technician
FMTI
West New York, NJ12-2020
Bachelor of Arts - Graphic Design
State University of Guayaquil
Guayaquil Ecuador06-2008
Skills
- Patient scheduling
- Clinical documentation
- Healthcare customer service
- Diagnostic test ordering
- Patient coordination
- Conflict resolution
- Task prioritization
- Effective communication
- Team collaboration
- Healthcare ethics
- Insurance verification
- Glucose testing
- Appointment scheduling
- Immunization administration
- Injection administration
- EKG monitoring
- Medical records confidentiality
- Customer relationship management (CRM)
- Electronic health records
Certification
Clinical Medical Assistant Instructor
Languages
Spanish
Native/ Bilingual
English
Limited
References
References available upon request.
Timeline
Clinical Medical Assistant- Coordination
ISa Practice Center
08.2024 - Current
CMA Academic Coordination
FMTI
08.2021 - 08.2024
National Certification - CMA, Phlebotomy, EKG Technician
AMCA
Diplom - CMA, Phlebotomy, EKG Technician
FMTI
Bachelor of Arts - Graphic Design
State University of Guayaquil
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