Isabel Arriaga
San Antonio,TX
Summary
Proven maintenance and sales professional with a track record of enhancing efficiency and customer satisfaction at HEB Grocery Store. Excelled in preventive maintenance and effective communication, significantly improving team productivity and safety. Demonstrated flexibility and attention to detail, achieving high levels of customer loyalty and repeat business.
Overview
35
35
years of professional experience
Work History
Maintenance Crew Member
HEB Grocery Store
09.2022 - Current
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Increased team productivity through effective communication and collaboration on maintenance tasks.
- Improved equipment efficiency by conducting regular preventive maintenance and repairs.
Sales Associate
Bealls Store
03.1992 - 08.2001
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Team Member
Churches Chicken
06.1989 - 01.1992
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Education
No Degree - Business Management
Northwest Vista College
San Antonio, TX07-2029
High School Diploma -
Sidney Lanier High School
San Antonio, TX06-1988
Skills
- Preventive Maintenance
- Flexible and adaptable
- Attention to detail
- Time management
- Cleaning and sanitizing
- Safety protocols
- Safety procedures
- Grounds maintenance
- Effective communication
- Organization and multitasking
- Reliable and punctual
- Cleaning procedures
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Maintenance Crew Member
HEB Grocery Store
09.2022 - Current
Sales Associate
Bealls Store
03.1992 - 08.2001
Team Member
Churches Chicken
06.1989 - 01.1992
No Degree - Business Management
Northwest Vista College
High School Diploma -
Sidney Lanier High School
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