Isabel Bailey
Belchertown,MA
Summary
I have a strong passion for working with people especially the youth struggling with their mental health. I value empathy. There is an unhealthy stigma around mental health that often times keeps people from receiving the help they need to thrive. I want to break this stigma and help others on their personal journey of growth. My future desire is to run my own clinic and offer equine-assisted psychotherapy to the struggling youth in America.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Patient Safety Associate
Holyoke Medical Center
Holyoke, Massachusetts
04.2024 - Current
- Provided bedside support for patients across hospital units, including behavioral health, enhancing safety and comfort.
- Observed patients through cameras and communicated emergency concerns to staff promptly.
- Assisted with basic patient care tasks, including feeding and bathroom support, to promote patient well-being.
- Documented patient behavior regularly to maintain accurate records.
- Maintained safe and comfortable environments for patients, contributing to overall patient satisfaction.
Cashier
Ye Olde Butcher Shoppe
West Springfield, Massachusetts
06.2021 - 04.2024
- Processed cash register transactions with accuracy, ensuring efficient daily payment handling.
- Greeted customers upon entry, providing first-point assistance to enhance their shopping experience.
- Restocked shelves and freezers/refrigerators with incoming inventory to maintain product availability.
Internship Student
The Therapeutic Equestrian Center
Holyoke, Massachusetts
09.2023 - 02.2024
- Prepared horses for riding lessons by tacking and untacking equipment, ensuring readiness for safe and effective learning.
- Led horses during lesson activities.
- Walked beside riders, offering physical and emotional support through reminders and guiding holds to enhance their riding experience.
- Supported horse care and daily management tasks, contributing to overall well-being and performance of horses.
Education
Associate of Arts - Human Services/Social Work
Springfield Technical Community College
Springfield, MA01-2027
High School Diploma -
Southwick Regional Highschool
Southwick, MA06-2024
Skills
- Patient documentation
- Behavioral support
- Direct care support
- Safety compliance
- Mental health awareness
- De-escalation techniques
- Time management
- Effective communication
- Team collaboration
- Interpersonal skills
- Professionalism and ethics
- Reliability and punctuality
Certification
- CPR/AED certified
- CPI certified
- Dementia Capable Care certified
Timeline
Patient Safety Associate
Holyoke Medical Center
04.2024 - Current
Internship Student
The Therapeutic Equestrian Center
09.2023 - 02.2024
Cashier
Ye Olde Butcher Shoppe
06.2021 - 04.2024
Associate of Arts - Human Services/Social Work
Springfield Technical Community College
High School Diploma -
Southwick Regional Highschool