ISABEL BENITEZ
Manteca,CA
Summary
Motivated business professional bringing Thirteen years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Love to work with the Spanish Community is part of me. I'm Bilingual Fluent English and Spanish
Overview
13
13
years of professional experience
Work History
Business Owner
Plaza Jewelry & Gifts
11.2013 - 09.2023
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Cashier Manager
Juanitas Market
09.2010 - 09.2013
- Resolved customer complaints quickly to maintain customer satisfaction.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Monitored areas for security issues and safety hazards.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Managed different companies of sending money to us, mexico and centro america like a Wester Union companies.
- Monitored Check cashing with our client
Education
No Degree - Accounting And Business Management
Mission College
Santa Clara, CAHigh School Diploma -
Adrian Wilcox High School
Santa Clara, CA07.1982
Skills
- Financial Management
- Quality Assurance
- Regulatory Compliance
- Customer Service
- Staff Management
- Sales Strategics
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Business Owner
Plaza Jewelry & Gifts
11.2013 - 09.2023
Cashier Manager
Juanitas Market
09.2010 - 09.2013
No Degree - Accounting And Business Management
Mission College
High School Diploma -
Adrian Wilcox High School
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