Isabel Brown
Boulder,CO
Summary
Client-focused communications professional with 5+ years of experience building relationships, guiding clients through decision-making processes, and coordinating complex workflows in fast-paced, international environments. Experienced working with diverse populations across the U.S. and Spain, with strong interpersonal, organizational, and cross-cultural communication skills. B2-level Spanish speaker with a passion for international education and helping individuals achieve their academic and professional goals.
Overview
2
2
Languages
6
6
years of professional experience
Work History
English Teacher
Kids & Us
Bilbao, Spain
09.2024 - 06.2026
- Guided students and families through individualized English learning plans, building strong relationships and supporting long-term educational success.
- Built trust with parents through regular progress meetings, providing personalized recommendations and adapting learning strategies to meet student goals.
- Maintained detailed student records, monitored progress, and communicated updates to families to ensure a positive learning experience.
Language Teaching Assistant
CEIP Kareaga Goikoa HLHI
Bilbao, Spain
10.2022 - 05.2024
- Designed and delivered engaging English instruction for diverse learners ages 4–12.
- Collaborated with teachers and families to support individualized student success.
- Facilitated cross-cultural learning experiences, strengthening communication between students, educators, and international staff.
- Built positive relationships with students from diverse cultural backgrounds, encouraging engagement and confidence.
Veterinary Assistant / Client Services Representative
One Love Animal Hospital
Brooklyn, USA
10.2021 - 07.2022
- Served as the primary point of contact for clients, scheduling appointments and coordinating calendars for multiple veterinarians.
- Educated clients on treatment plans and wellness recommendations, ensuring they understood options and next steps.
- Maintained detailed electronic patient records while ensuring accurate documentation and follow-up communication.
- Delivered high-quality customer service in a fast-paced environment while balancing multiple priorities.
Marketing Intern
Fixate IO
Remote
03.2021 - 10.2021
- Managed and optimized social media content across YouTube and Twitter, executing campaigns from planning to launch and enhancing audience engagement
- Assisted Head of Communication in developing marketing strategy and redesigning company website, contributing to improved user experience and brand alignment
- Coordinated project timelines and deliverables across cross-functional teams, ensuring alignment and timely completion using Trello, Slack, and Google Workspace
Receptionist and Lead Pet Care Tech
Uptown Dog
Longmont, Colorado
09.2020 - 07.2021
- Coordinated multi-channel communication campaigns across social media platforms.
- Collaborated with cross-functional teams to execute marketing initiatives and improve customer engagement.
- Managed project timelines and stakeholder communication using Trello, Slack, and Google Workspace.
Education
Bachelor of Arts - Communication
University of Colorado
Boulder, Colorado05-2020
Skills
- Relationship Building
- Client Consultation
- Customer Success
- Student Advising
- CRM & Database Management
- Consultative Communication
- Calendar Management
- Scheduling
- Cross-Cultural Communication
- Lead Qualification
- Google Workspace
- Trello
- Slack
- B2 Spanish
- Problem Solving
- Organization
- Team Collaboration
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
English Teacher
Kids & Us
09.2024 - 06.2026
Language Teaching Assistant
CEIP Kareaga Goikoa HLHI
10.2022 - 05.2024
Veterinary Assistant / Client Services Representative
One Love Animal Hospital
10.2021 - 07.2022
Marketing Intern
Fixate IO
03.2021 - 10.2021
Receptionist and Lead Pet Care Tech
Uptown Dog
09.2020 - 07.2021
Bachelor of Arts - Communication
University of Colorado