Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabel Cabrera

Paso Robles

Summary

Experienced customer service and operations professional with over 20 years of experience in retail, customer support, operations coordination, and administrative support. Skilled in customer relations, troubleshooting, inventory support, scheduling, shipping and receiving, and assisting Human Resources functions. Known for strong organization, problem-solving abilities, and supporting teams across multiple departments.

Highly organized Department Coordinator with background in coordinating activities, managing schedules and providing administrative support. Skilled at multitasking, streamlining operations and improving workflow efficiency. Strengths include strong communication skills, problem-solving abilities and leadership qualities. Previous work experience includes making significant improvements to departmental processes and procedures for improved productivity.

Customer-focused professional with successful several-year career in industry. Dynamic and successful at applying skills in busy environments.

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

22
22
years of professional experience

Work History

Department Coordinator / Customer Service / Operations

Zurn Wilkins
01.2014 - 01.2022
  • Started in Operations and was promoted into Customer Service and later Department Coordinator roles
  • Provided customer support and technical troubleshooting for irrigation system products
  • Processed customer orders and resolved shipping and delivery issues
  • Assisted customers with technical support and product questions
  • Supported Human Resources with temporary associate tracking and employee assistance
  • Assisted managers with administrative and operational support
  • Maintained records of temporary employee hours and attendance
  • Helped resolve workplace and staffing issues involving temporary associates
  • Assisted with shipping, receiving, and inventory support when needed
  • Tracked product usage and inventory records
  • Worked collaboratively across departments to ensure daily operations ran efficiently

Caregiver / Support Provider

In Home Opportunity Services
Paso Robles
01.2005 - 01.2014
  • Provided care and support for elderly clients
  • Scheduled appointments and coordinated daily activities
  • Ran errands and assisted with transportation needs
  • Prepared meals and assisted with daily living activities
  • Maintained a safe, supportive, and organized environment for clients

Cashier / Front End Manager

Walmart
Paso Robles
01.2000 - 01.2005
  • Assisted customers with purchases and resolved customer concerns
  • Managed front-end operations and cashier support
  • Handled cash transactions accurately and efficiently
  • Helped supervise front-end staff and maintain customer service standards
  • Supported daily store operations in a fast-paced retail environment

Education

High School Graduate -

Skills

  • Customer Service
  • Technical Support
  • Operations Coordination
  • Human Resources Support
  • Inventory Tracking
  • Shipping & Receiving
  • Scheduling & Organization
  • Problem Solving
  • Team Collaboration
  • Microsoft Office
  • Order Processing
  • Communication Skills
  • Bilingual

Timeline

Department Coordinator / Customer Service / Operations

Zurn Wilkins
01.2014 - 01.2022

Caregiver / Support Provider

In Home Opportunity Services
01.2005 - 01.2014

Cashier / Front End Manager

Walmart
01.2000 - 01.2005

High School Graduate -

Isabel Cabrera