Summary
Overview
Work History
Education
Skills
Languages
Education and Training
Timeline
Generic

Isabel Cook

Hazel Park

Summary

Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem. Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of experience taking food orders and operating cash registers. Offering exceptional communication and multitasking abilities.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Team Member

Taco Bell
04.2024 - Current
  • Greeted customers upon entering the store with friendly demeanor.
  • Addressed customer needs, responding to specific requests.
  • Maintained a clean and organized work area throughout shift.
  • Provided customer service support to ensure satisfaction.
  • Collaborated with team members to achieve daily goals.
  • Built and maintained working relationships with peers and upper management.

Children's Youth Group

St. John Evangelist Temple of Truth
02.2021 - 08.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • activity supervision, recording attendance children who attend, writing down their day (rather they are sad or happy and why, did they eat a snack, and changed diapers)
  • Worked every Sunday

Host

Red Robin
10.2023 - 01.2024
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Provided customers with accurate wait times and monitored waiting list.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Provided excellent customer service by anticipating customer needs.

Shift Leader

Hardees Fast Food
03.2021 - 08.2023
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Trained new employees on company policies, operational procedures, and customer service standards.
  • Delegated tasks to employees and monitored activities and task completion.
  • Resolved customer complaints promptly and professionally.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Maintained cleanliness and organization of the work area to uphold company standards.

Education

Some College (No Degree) - Computer Engineering

Oakland University
Rochester, MI

High School Diploma -

Hazel Park High School
01-2024

Skills

  • Complaint resolution
  • Cleaning
  • Following instructions
  • Task prioritization
  • Training and mentoring
  • Problem-solving
  • Teamwork and collaboration
  • Positive attitude
  • Customer service
  • Cash handling
  • Leadership qualities
  • Heavy lifting

Languages

sign launguage
Limited

Education and Training

true,other,other

Timeline

Team Member

Taco Bell
04.2024 - Current

Host

Red Robin
10.2023 - 01.2024

Shift Leader

Hardees Fast Food
03.2021 - 08.2023

Children's Youth Group

St. John Evangelist Temple of Truth
02.2021 - 08.2024

High School Diploma -

Hazel Park High School

Some College (No Degree) - Computer Engineering

Oakland University