Isabel Cordero
Glendale,NY
Summary
Results-driven professional with experience in retail and administrative roles. Known for strong time management and teamwork skills, contributing to improved store performance and efficient patient communication. Eager to leverage expertise to enhance client satisfaction and operational efficiency.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
4
4
years of professional experience
Work History
Sales Associate
Flynn O'Hara
07.2022 - Current
- Assisted customers in product selection and provided expert knowledge on merchandise features.
- Maintained organized displays to enhance product visibility and customer engagement.
- Supported inventory management by conducting stock checks and restocking shelves as needed.
- Processed transactions accurately using point-of-sale systems to ensure smooth checkout experiences.
- Collaborated with team members to meet daily sales targets and improve overall store performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Secretary
New Image Dental
01.2023 - 09.2025
- Managed appointment scheduling and patient records using dental practice management software.
- Facilitated effective communication between patients and dental team to ensure smooth operations.
- Coordinated patient intake processes, ensuring all necessary documentation was completed accurately.
- Implemented filing system improvements that enhanced retrieval efficiency for patient information.
- Scheduled appointments and conducted follow-up calls to clients.
Education
High School Diploma -
Christ The King Regional High School
Queens, NYAssociate of Science - Nursing
LaGuardia Community College
Long Island City, NY06-2028
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Cash handling
- Outgoing personality
- Cash register operation
- Stocking and receiving
- Client service
- Product sales
- Adapt to diverse groups
Languages
Spanish
Full Professional
Timeline
Secretary
New Image Dental
01.2023 - 09.2025
Sales Associate
Flynn O'Hara
07.2022 - Current
High School Diploma -
Christ The King Regional High School
Associate of Science - Nursing
LaGuardia Community College