Detail-oriented Administrative Assistant with extensive experience in office support, customer service, and HR administration. Skilled in managing high-volume inquiries, preparing correspondence and reports, processing and scanning records, and ensuring compliance with organizational policies. Adept at multi-tasking in fast-paced environments while maintaining accuracy and professionalism. Strong background in employee record management, recruitment support, and fostering positive employee relations. Proficient in Microsoft Word, Excel, Outlook, and document management systems. Bilingual in English and Spanish.