Isabel Delacruz
Irving,TX
Summary
Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Waitress
Barons Creek Vineyards
09.2023 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.
- Participated in monthly inventory checks, helping management maintain adequate stock levels and reduce waste costs.
HR Generalist
Complete Landsculpture
06.2023 - Current
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Enhanced workplace culture by promoting diversity, inclusion, and open communication initiatives.
- Reduced employee turnover with proactive conflict resolution and performance management strategies.
- Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
- Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
- Developed and implemented onboarding and orientation programs for new employees.
Personal Assistant
Private Ranch
09.2021 - 12.2023
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- responsible for scheduling horse grooming, ranch hand payments, and
HR Generalist I
Smoothie King
12.2022 - 07.2023
- Organized and attended hiring events and participated in job fairs to network with potential candidates
- Supported corporate offices by working closely with Operations for recruitment with resume screening, interview scheduling and candidate job offers, facilitating orientation
- Processed paperwork related to New Hire Onboarding, Promotions, Demotions, Training checklist, performance evaluations, corrective actions form, monthly audits
- Compiled and prepared monthly reports for Operations Team and headcount reports updates
- Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organizations
- Provided essential support to address individual HR needs of team members and all HR inbox inquiries.
SR. Office Administrator III
FedEx: Ground
01.2022 - 12.2022
- Oversaw office inventory by restocking basic office supplies and warehouse supplies and submitting purchase orders for the building
- Processed accounts payable and accounts receivable updates to maintain current financial records
- Tracked project performance data to generate reports and keep management informed of important Sort trends
- Scheduled and coordinated meetings, appointments and travel arrangements for SR Manager and supervisors
- Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs
- Developed administrative processes to achieve organizational objectives and improve office and warehouse efficiency
- Tracked payments, balances and registrations for various station events held for station engagement events.
SR. Operations Human Resource Administrator
FedEx Ground
11.2020 - 01.2022
- Providing administrative support to the Human Resource department with Package handler applicant tracking system, scheduling available sorts and schedules to new hires and scheduling orientation training days
- Package handler first point of contact providing support and information regarding general knowledge of company policies, practices, and operations
- Facilitate New hire Day1/Day 2 training
- Handle all I9 documentation processes and prepare monthly audits of files and documentation
- Participate in weekly engagement activities and job fairs for recruitment- Head Admin of engagement
- Process demotions, package handler local transfers.
Onboarding Specialist
City Electric Supply
10.2018 - 10.2020
- Assisted with pre-screening interviews and presenting candidate recommendations to management
- Maintained applicant tracking system profiles for 7 regions 500+ store locations report back to operations team
- Created orientation checklist and reviewed with new hires
- Aided communication between candidate and hiring manager, reaching out to candidates directly
- Communicated with applicants to maintain engagement during recruiting
- Worked with teammates to create human resources departmental strategies and team goals
- Hired employees and processed hiring-related paperwork drug screenings, MVR reports, Background checks
- Addressed harassment allegations, work complaints or other employee concerns
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
Office Administrator/Secretary
Roc Construction
08.2015 - 10.2018
- Primarily responsible for assisting VPs, Foreman's, and other level managers with a variety of clerical necessary to run and maintain each department
- Audit American Express expense report for each Forman code to each job site, prepare and code incoming invoices and send off to accounting for payment
- Oversaw office inventory by restocking supplies and submitting purchase orders
- Prepared weekly certified payroll reports by processing timecards for paychecks
- Implemented and maintained an effective filing system process for each department
- Oversaw all project support needs bricklayers, and labors for all jobsites
- Screened visitors and issued badges to maintain safety and security of premises
- Set up workshops and meetings by scheduling conference rooms, coordinating catering and preparing supplies
- Processed financial documents, contracts, expense reports and invoices
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Education
Associate Degree in Business Administration -
East Field Community College
10.2024
High School Diploma -
Lakeview Centennial High School
08.2013
Skills
- Experience PeopleSoft, Workday, Quick-Books, Paycom, Paycor, ADP, ICIMS ATS, Asset
- Office Administration Duties
- Human Resources Support
- Notary State of Texas ID 129935542
- Bilingual: Fluent Spanish
Languages
Bilingual- Fluent in Spanish
Timeline
Waitress
Barons Creek Vineyards
09.2023 - Current
HR Generalist
Complete Landsculpture
06.2023 - Current
HR Generalist I
Smoothie King
12.2022 - 07.2023
SR. Office Administrator III
FedEx: Ground
01.2022 - 12.2022
Personal Assistant
Private Ranch
09.2021 - 12.2023
SR. Operations Human Resource Administrator
FedEx Ground
11.2020 - 01.2022
Onboarding Specialist
City Electric Supply
10.2018 - 10.2020
Office Administrator/Secretary
Roc Construction
08.2015 - 10.2018
Associate Degree in Business Administration -
East Field Community College
High School Diploma -
Lakeview Centennial High School
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