Isabel Diaz
Bakersfield,CA
Summary
Successful Executive with over 8 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Executive Team Leader- GM & Food Sales
Target
06.2022 - Current
- Mentored employees to help improve skills and enable team members to become peak performers on job.
- Built relationships with team members to encourage willingness to address concerns and issues.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and vendors through respectful communication.
Executive Team Leader - Assets Protection
Target
11.2020 - 06.2022
- Controlled reduction of loss inventory by protecting company assets.
- Built cross-functional relationships with business partners to reduce losses.
- Implemented and maintained loss prevention programs in close collaboration with store management.
- Mentored employees to help improve skills and enable team members to become peak performers on job.
Executive Team Leader - Specialty Sales
Target
07.2019 - 11.2020
- Mentored employees to help improve skills and enable team members to become peak performers on job.
- Built relationships with team members to encourage willingness to address concerns and issues.
- Recruited and hired talented individuals bringing depth and experience to organization.
- Assisted in employee appraisals, promotions and terminations based on performance reviews.
- Implemented company policies, best practice and standards to help develop and maintain achievable behaviors.
Team Leader - Specialty Sales
Target
09.2018 - 07.2019
- Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
- Built strong team by recruiting and developing top sales talent.
- Trained, coached, and mentored new sales associates for maximum performance.
- Greeted customers and provided product advice to increase sales.
Team Lead - Sales Floor
Target
04.2018 - 09.2018
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
- Built strong team by recruiting and developing top sales talent.
- Trained, coached, and mentored new sales associates for maximum performance.
- Greeted customers and provided product advice to increase sales.
Guest Service Advocate
Target
04.2014 - 04.2018
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Greeted each customer and solved all issues and complaints via face-to-face.
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Prepared bank deposits and corporate cash shipments.
Education
Master of Science - Psychology
Grand Canyon University
Phoenix, AZ04.2019
Bachelor of Arts - Psychology
California State University - Bakersfield
Bakersfield, CA06.2014
Skills
- Service Quality Standards Evaluation
- Leadership
- Employee Performance Evaluations
- Guest Services
- Teamwork and Collaboration
- Training and Development
- Interpersonal Communication
Languages
Spanish
Native or Bilingual
Timeline
Executive Team Leader- GM & Food Sales
Target
06.2022 - Current
Executive Team Leader - Assets Protection
Target
11.2020 - 06.2022
Executive Team Leader - Specialty Sales
Target
07.2019 - 11.2020
Team Leader - Specialty Sales
Target
09.2018 - 07.2019
Team Lead - Sales Floor
Target
04.2018 - 09.2018
Guest Service Advocate
Target
04.2014 - 04.2018
Master of Science - Psychology
Grand Canyon University
Bachelor of Arts - Psychology
California State University - Bakersfield
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