Summary
Overview
Work History
Education
Skills
Timeline
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Isabel Dominguez

Summary

I am team collaborator and use excellent time management, I excel in fast-paced environments, as demonstrated at Walt Disney World Resort. Skilled in order taking and fostering professional growth, my approach ensures high-quality service and safety, significantly enhancing customer satisfaction and team efficiency. Achieved consistent customer satisfaction through exceptional order accuracy and engaging service while maintaining a clean and safe environment. Helped new staff and led youth activities, demonstrating reliability and effective planning. Working with youth demonstrates my ability to be a team player, manage multiple priorities with a positive attitude and work well with others.

Overview

5
5
years of professional experience

Work History

FOH Staff Member

Walt Disney World Resort
01.2024 - Current
  • Developed and maintained positive working relationships with other staff and supported each other
  • Provided customer service, and genuine hospitality
  • Maintained a clean and organized dining area, contributing to an appealing atmosphere
  • Handle food and beverage with care and maintaining the quality of each product
  • Work a variety of different positions and stations within my workplace
  • Take orders and payments from the guests and ensure accuracy in change back
  • Utilized time management skills effectively during peak hours to ensure all guests received prompt and attentive service
  • Demonstrated strong multitasking skills by managing multiple orders simultaneously while maintaining quick and accurate service
  • Helped guests when in need of assistance.
  • Serviced guests with food and beverage requirements
  • Promoted menu items effectively by staying current on specials and sharing personal recommendations when appropriate.

FOH Team Member

Chic-Fil-A
12.2021 - 12.2023
  • Trained new staff in front-of-house procedures, customer relations, and cleaning
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff
  • Established welcoming atmosphere by greeting each guest warmly
  • Work with fast and accurate service
  • Answered customers' questions, recommended items, and recorded order information
  • Handled cash transactions accurately, balancing the register at the beginning and end of each shift
  • Supported fellow team members during peak hours by quickly responding to needs of both customers and staff
  • Delivery orders via Chick-Fil-A delivery service in promised time frames with high quality food and beverages
  • Helped guests at tables when in need of assistance
  • Prepared food orders efficiently while adhering to strict food safety guidelines, delivering high-quality products consistently.

Core Team Member

Sacred Heart Church
06.2019 - 11.2021
  • Mentored junior team members, fostering professional growth and enhancing their contribution to the team''s success
  • Work with young teens and smaller children by teaching lessons and giving speeches
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Lead group games and activities while maintaining safety and ensuring all younger members were involved and participating
  • Plan retreats, bonding exercises, presentations and speeches

Education

Associate of Arts - Studio Arts

Ventura College
Ventura, CA
08.2023

Skills

  • Order Taking
  • Professional Appearance
  • Team Collaboration
  • Time Management
  • Greeting guests
  • Following Directions
  • Reliability
  • Maintaining safe environment

Timeline

FOH Staff Member

Walt Disney World Resort
01.2024 - Current

FOH Team Member

Chic-Fil-A
12.2021 - 12.2023

Core Team Member

Sacred Heart Church
06.2019 - 11.2021

Associate of Arts - Studio Arts

Ventura College

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Isabel Dominguez