Isabel Dunbar
St. Louis,MO
Summary
Dynamic professional with a proven track record enhancing customer satisfaction through expert product and sport knowledge and effective promotional campaigns. Excels in customer service and marketing analytics, demonstrating strong problem-solving abilities. Currently attending Saint Louis University's Business School, where Data Analytics and Excel are heavily emphasized. Also currently running Saint Louis University's NIL Store accounts, sales, and customer base through engagement and marketing. Motivated student-athlete immersed in the current world of sports and its presence in the media.
Overview
2025
2025
years of professional experience
Work History
Multiple Courses in Supply Chain/Data Analytics
Saint Louis University
Saint Louis, MO
- Thorough Excel and Office experience through Business Technology Management courses.
- Maintained updated knowledge through continuing education and advanced training.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
NIL Store Social Media Ambassador - SLU Athletics
Campus Ink
Saint Louis, MO
08.2024 - Current
- Creates and posts engaging content, running the Instagram and Twitter for SLU's NIL Store, a website that sells student-athlete merchandise.
- Entices followers and the community to shop to support student-athletes signed with the NIL Store.
- Develops and implements successful social media campaigns to grow accounts and to gain a strong customer base.
- Analyzes data to measure the effectiveness of campaigns and adjust strategies accordingly.
- Collaborates with athletes and other departments to ensure brand consistency across all channels.
- Develops strategies for increasing followership and engagement rates.
Pool Cashier
O'Fallon Parks & Recreation
O'Fallon, MO
05.2024 - 08.2024
- Performed customer service duties such as taking and completing customer payments, answering questions, providing information and resolving complaints in a professional manner
- Demonstrated knowledge of pool operations by responding quickly to inquiries or requests from patrons
- Maintained accurate records of transactions, including sales receipts and deposits
- Utilized strong communication skills to interact effectively with customers and staff members.
Sports Sales Associate
Dick's Sporting Goods
Chesterfield, MO
06.2022 - 12.2023
- Assisted customers with their sporting goods needs, answering questions regarding equipment and products needed for a broad range of sports
- Worked with store managers to conduct sales campaigns
- Introduced promotions and sale opportunities, enticing customers
- Completed customer transactions
- Developed an in-depth understanding of the product line and was able to effectively communicate features and benefits to customers.
Education
BS Sports Business -
Saint Louis University
St. Louis, MO05.2026
Skills
- Marketing & Communication
- Social Media Marketing
- Data Analytics and Reporting
- Problem-Solving
- Web Content Management
- Customer Service
- Community Engagement
- Excel Skills
References
Jon Bell, Head Cross Country / Track & Field Coach, (801) 710-8130, jon.bell@slu.edu
Extracurricular Activities
Member of the Women's Track & Field Team
Accomplishments
- Attended DECA's (marketing club) International Competition in 2023 and placed in the Top-20 in the category of Sports & Entertainment
Timeline
NIL Store Social Media Ambassador - SLU Athletics
Campus Ink
08.2024 - Current
Pool Cashier
O'Fallon Parks & Recreation
05.2024 - 08.2024
Sports Sales Associate
Dick's Sporting Goods
06.2022 - 12.2023
Multiple Courses in Supply Chain/Data Analytics
Saint Louis University
BS Sports Business -
Saint Louis University
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