Hi, I’m
Isabel Flores
Inglewood,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure any position. Ready to help team achieve company goals.
Overview
8
years of professional experience
Work History
Gap Factory
Sales Associate
10.2023 - Current
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Home Depot
Customer Service Specialist
04.2021 - 08.2023
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Helped out on the sales floor with sales and back up cashier.
AutoZone
Part Sales Manager
05.2016 - 03.2021
Job overview
- Ordered parts for customers, repair shops, and service departments.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Handled morning and closing procedures before store opening hours and made sure store was fully recovered for next day.
- Helped with new merchandise making sure products were put up on the sales floor.
- Trained team members in successful strategies to meet operational and sales targets.
Education
Morningside High SchoolInglewood, CA
High School Graduate
06.2010
Skills
- Sales Expertise
- Stocking and Replenishing
- Guest Relations
- Excellent People Skills
- Cash Handling Accuracy
- Sales Trends
- Product and Service Sales
- Verbal Communication
- Sales Training
- Money Handling
- Cash Register Operation
- Customer Service
- Merchandise Display
- Sales and Marketing
- Self-Checkout Assistance
- Retail Store Operations
- Speaking Clearly
- Inventory Tracking
- Store Opening and Closing
- Listening Skills
- B2B Sales and Customer Service
- Stockroom Upkeep
- Serve Customers
- Returns and Refunds
- Credit and Cash Transactions
- Microsoft Access
- Answering Customer Questions
Timeline
Sales Associate
Gap Factory
10.2023 - Current
Customer Service Specialist
Home Depot
04.2021 - 08.2023
Part Sales Manager
AutoZone
05.2016 - 03.2021
Morningside High School
High School Graduate