ISABEL HERNANDEZ
San Marcos,CA
Summary
Highly motivated and professional Phlebotomist proficient in managing time, organizing, handling confidential documents, and communicating with patients. Possesses exceptional communication and interpersonal skills with a proven ability to work independently and as part of a team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Phlebotomist Extern
Scripps Encinitas Laboratory
09.2024 - 10.2024
- Completed minimum of 50 successful venipunctures
- Completed 40 hours of Phlebotomy training at clinical site
- Selection of blood collection equipment appropriate to test requisitions
- Preparation of the patient and infection control practices
- Post-puncture care practices
- Processing of blood containers after collection, including centrifugation
- Proper disposal of needles, sharps, and medical waste
Sales Associate
Sunglass Hut
11.2023 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sports Medicine Assistant
Franciscan University of Stuebenville
08.2022 - 05.2023
- Documented vital signs and medical history of patients
- Reported any unusual or urgent circumstances in patients' condition or environment immediately to the Athletic Trainer
- Improved patient outcomes by educating them about procedures, medications, and other Doctors' instructions
- Kept detailed records of test results by entering data and patient information into a computer
- Exam rooms and medical equipment were sanitized, restocked, and organized by all medical assistants
Server
Pacifica Senior Living
09.2020 - 07.2022
- Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies
- Maintained table settings by promptly and courteously removing courses, replacing utensils, and refilling beverages
- Kept a high level of cleanliness and sanitation
- Worked closely with managers and kitchen staff to provide excellent up-to-date customer service
- Pleasantly interacted with customers to improve the atmosphere and provide upbeat interactions
San Marcos Youth Ambassador
San Marcos City Hall
07.2019 - 07.2020
- Learned and applied proper business etiquette.
- Developed leadership skills in participants through team-building exercises and group projects.
- Organized volunteer opportunities for youths to foster a sense of civic responsibility and community involvement.
- Volunteered at all city events
Assistant Cheer Coach
San Marcos Pop Warner
07.2018 - 11.2019
- Communicated effectively with parents, keeping them informed about their child''s progress and addressing any concerns promptly.
- Mentored cheerleaders, fostering a positive and supportive team environment that encouraged personal growth and boosted morale.
- Ensured safety of all team members by strictly adhering to safety guidelines and conducting regular equipment checks.
Education
Pre Allied Health -
Palomar College
Phlebotomy Progarm -
Vista Adult School
01.2024
General Education -
Franciscan University of Stuebenville
Steubenville, OH05-2023
High School Diploma -
Saint Joseph Academy
05-2022
Skills
- Organizational skills
- Attention to detail
- Compassion
- Enthusiasm to learn and interact with people
- Optimistic perspective
- Time management
- Bilingual communication
- Customer service
- Teamwork and collaboration
- CPR
- Leadership qualities
Certification
- Certified Phlebotomy Technician I
- BLS
Accomplishments
- Certified Phlebotomist Technician I License
- Basic Life Support Provider
Languages
English
Spanish
Timeline
Phlebotomist Extern
Scripps Encinitas Laboratory
09.2024 - 10.2024
Sales Associate
Sunglass Hut
11.2023 - 09.2024
Sports Medicine Assistant
Franciscan University of Stuebenville
08.2022 - 05.2023
Server
Pacifica Senior Living
09.2020 - 07.2022
San Marcos Youth Ambassador
San Marcos City Hall
07.2019 - 07.2020
Assistant Cheer Coach
San Marcos Pop Warner
07.2018 - 11.2019
Phlebotomy Progarm -
Vista Adult School
Pre Allied Health -
Palomar College
General Education -
Franciscan University of Stuebenville
High School Diploma -
Saint Joseph Academy
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