Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Isabel Juarez

Houston

Summary

Dynamic customer service professional with a proven track record in multitasking and enhancing team efficiency. Dedicated to elevating customer satisfaction through exceptional leadership and organizational skills. Expertise in POS transactions and safe food handling complements a strong commitment to maintaining high health inspection scores, reflecting the ability to meet critical standards while creating positive customer experiences. A proactive approach to problem-solving and team collaboration drives success in fast-paced environments, ensuring operational excellence and client loyalty. Passionate about fostering a welcoming atmosphere that encourages repeat business and strengthens brand reputation.

Overview

2
2
years of professional experience

Work History

Party Host

Altitude Trampoline Park
02.2025 - Current
  • Planned and executed memorable birthday parties for children of various ages, ensuring a fun and engaging experience
  • Collaborated with parents to customize party themes, games, and menus based on their preferences and budget
  • Engaged children in interactive games and activities to keep them entertained throughout the party duration
  • Provided exceptional customer service by promptly responding to inquiries from parents regarding party details or special requests
  • Effectively managed time during parties to ensure that all planned activities were completed within the allotted timeframe
  • Adapted quickly to unexpected situations or changes in plans during parties while maintaining professionalism
  • Demonstrated strong communication skills by effectively interacting with children and parents to ensure a positive experience for all

Cashier

Wendy's
11.2023 - 02.2025
  • Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
  • Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
  • Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
  • Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
  • Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
  • Implemented effective upselling techniques to increase sales of promotional items or add-ons
  • Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed

Carhop Server

Sonic Drive-In
05.2023 - 11.2023
  • Assisted in training new team members on company policies, procedures, and best practices
  • Maintained open lines of communication with team members to foster a positive work environment
  • Took initiative to help teammates with their workload during busy periods or when facing tight deadlines
  • Served as a reliable resource for colleagues seeking assistance or guidance on various projects or assignments
  • Handled large volumes of cash securely, following established protocols for safekeeping and depositing funds

Education

High school diploma -

J. Frank Dobie High School
Houston, TX
05.2025

Skills

  • Communication skills
  • Customer service
  • Hospitality
  • Sales
  • Cash handling
  • Guest services
  • Experience with children
  • Host/hostess experience
  • Teamwork and collaboration
  • Entertainment coordination

Languages

Spanish - Fluent

Timeline

Party Host

Altitude Trampoline Park
02.2025 - Current

Cashier

Wendy's
11.2023 - 02.2025

Carhop Server

Sonic Drive-In
05.2023 - 11.2023

High school diploma -

J. Frank Dobie High School

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