Summary
Overview
Work History
Education
Skills
Clubs
Timeline
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Isabel Lala

East Stroudsburg,PA

Summary

I have a strong work-ethic and work well in fast-paced and challenging environments. I'm eager to learn and am always ready to apply new knowledge with skill and efficiency. I work well with others and maintain a positive attitude through all situations. I also have strong problem-solving skills and provide pleasing customer service to all.

Overview

4
4
years of professional experience

Work History

Team Member

Chick-fil-A
06.2023 - Current
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Contributed to team success by completing jobs quickly and accurately, whether serving at the drive-thru window, front register, or dine-in tables.

Shop From Home Department

ShopRite
05.2022 - 06.2023
  • Demonstrated adaptability and flexibility in adjusting to changes in schedules, workload, or company priorities.
  • Handled escalated situations calmly by applying conflict resolution skills when dealing with challenging customers or complex issues.
  • Collaborated with team members to ensure seamless communication and coordination across various departments.
  • Developed relationships with customers and used product and process knowledge to provide unrivaled customer experiences.
  • Assisted new hires during their onboarding process, fostering a supportive environment while sharing best practices for success as a Work From Home employee.

Cashier/Stocker

HomeGoods
06.2021 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Receptionist

Liebes Dental
06.2020 - 08.2020
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Handled assignments independently with good judgement and critical thinking skills.

Education

Associate of Science - Psychology

Northampton Community College
Bethlehem, PA
05.2024

Kindergarten - Sophomore Year, Senior Year -

Faith Christian School
Roseto, PA

Junior Year -

21st Century Cyber Charter School
West Chester, PA

Skills

  • Strong Leadership
  • Quick Learner
  • Work Well with Others
  • Problem-Solver
  • Creative
  • Detail-Oriented
  • Work Well Under Pressure
  • Positive Attitude

Clubs

  • National Honor Society
  • Phi Theta Kappa

Timeline

Team Member

Chick-fil-A
06.2023 - Current

Shop From Home Department

ShopRite
05.2022 - 06.2023

Cashier/Stocker

HomeGoods
06.2021 - 08.2022

Receptionist

Liebes Dental
06.2020 - 08.2020

Associate of Science - Psychology

Northampton Community College

Kindergarten - Sophomore Year, Senior Year -

Faith Christian School

Junior Year -

21st Century Cyber Charter School

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Isabel Lala