Isabel Lievanos
Tacoma,WA
Summary
Proven team player with a track record of enhancing customer satisfaction at KFC Restaurant through exceptional customer service and cash handling skills. Demonstrated ability to adapt, collaborate effectively, and resolve issues promptly, significantly contributing to team success and operational efficiency. Excelled in fast-paced environments, ensuring high standards of cleanliness and safety.
Overview
2
2
years of professional experience
1
1
Certification
Work History
KFC Team Member
KFC Restaurant
01.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted with inventory counts and stocking of merchandise.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Food Service Worker
Wild Waves Theme And Water Park
07.2022 - 10.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Education
Associate of Science - Environmental Science
Tacoma Community College
Tacoma, WA06-2025
High School Diploma -
Stadium High School
Tacoma, WA06-2024
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Collaboration and Teamwork
- Cash Handling
- Following Instructions
- Clear Communication
- Flexible Schedule
- Cleaning
- Money Handling
- Computer Skills
Certification
- Washington Driver's License
- Washington State Food Handlers Card-10/25/2024-10/25/2026
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
KFC Team Member
KFC Restaurant
01.2024 - Current
Food Service Worker
Wild Waves Theme And Water Park
07.2022 - 10.2023
- Washington Driver's License
- Washington State Food Handlers Card-10/25/2024-10/25/2026
Associate of Science - Environmental Science
Tacoma Community College
High School Diploma -
Stadium High School
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