Summary
Overview
Work History
Education
Skills
Timeline
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Isabel Lopez

Philadelphia,PA

Summary

Dynamic and customer-focused professional with experience at ShopRite, excelling in drawer balancing and product recommendations. Proven ability to build relationships and enhance customer satisfaction, while effectively managing cash transactions. Strong problem-solving skills developed through internships at Deloitte and GSK, ensuring efficient operations and communication.

Overview

7
7
years of professional experience

Work History

Cashier/Self Checkout Host

ShopRite
12.2022 - Current
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Home Health Aide

Etienne Family
01.2019 - Current
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided mobility assistance such as walking and regular exercising.
  • Followed nutritional plans to prepare optimal meals.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.

Intern

Deloitte
09.2021 - 08.2022
  • Sorted and organized files, spreadsheets, and reports.
  • Analyzed problems and worked with teams to develop solutions.
  • Prepared project presentations and reports to assist senior staff.
  • Explored new technologies and approaches to streamline processes.
  • Research potential colleges with nursing program
  • Learning different skills and why I need them.
  • Communicate and listen to other people expressing their experience and learn from them

Intern

GSK
09.2019 - 08.2020

. Arranged Meetings and made sure it run smoothly


. Prepared conference room for meeting and ensure all documentations pertaining to meeting are laid out.


. Read and responding to emails accordingly and relay information to my boss then wait for further instructions


Intern

Aqua America, Inc
02.2019 - 08.2019

. Overseen Billing by sending out overdue bill forms to clients


.Ensuring that the clients' accounts are not duplicate and assigned to the right client.

Education

Associate of Applied Science - Biology

Community College of Philly
1700 Spring Harden St
01-2025

High School Diploma -

Cristo Rey Philadelphia High School
1717 W Allegheny
06-2022

Skills

  • Drawer balancing
  • Returns processing
  • Product restocking
  • Currency counting

Timeline

Cashier/Self Checkout Host

ShopRite
12.2022 - Current

Intern

Deloitte
09.2021 - 08.2022

Intern

GSK
09.2019 - 08.2020

Intern

Aqua America, Inc
02.2019 - 08.2019

Home Health Aide

Etienne Family
01.2019 - Current

Associate of Applied Science - Biology

Community College of Philly

High School Diploma -

Cristo Rey Philadelphia High School