Isabel Lucas
San Luis,Arizona
Summary
Highly motivated individual with a strong work ethic, seeking to obtain a position in the medical field where my recent training as a Medical Assistant and Medical Office Assistant will be utilized to contribute to the success of my employer. Energetic, quick thinking, multi-tasking, and empathetic professional. Successful at supervising medical office front and back operations including billing. Excellent verbal and written communication skills in greeting patients and responding to phone calls.
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praise as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant/CCM
Southwestern Palliative Care and Hospice
Yuma, AZ
03.2023 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Medical Assistant/ CCM Lead
Southwest Diabetes Center
Yuma, AZ
09.2021 - 02.2023
- Chronic Care Management (CCM) focuses on serving individuals on Medicare and any eligible insurance with two or more chronic conditions, such as Diabetes, Hypertension, Chronic Kidney Disease, Hyperlipidemia, Hypothyroidism, etc. CCM is a preventative service, helping your eligible patients take a proactive approach to their health and wellness, while keeping them, connected to their provider.
- Answered phone calls and responded to questions and concerns.
- Communicated with patients with compassion while keeping medical information private.
Medical Assistant
Internal Medicine of Yuma
Yuma, AZ
10.2016 - 08.2019
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs
- Maintained clean and organized work area with adequate supplies and reagents
- Sterilized medical equipment after each procedure
- Monitored vital signs such as blood pressure, weight, height, temperature, respirations and pulse
- Assisted doctors with surgeries and non-invasive procedures
- Authorized drug refills and provided detailed prescription information to pharmacies
- Collected blood, tissue and other laboratory specimens and prepared them for lab
Medical Assistant /Phlebotomist
BioFamily Clinic
Yuma, AZ
03.2016 - 10.2016
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles
- Assisted physicians by preparing patients for procedures, including but not limited to
- EKGs, phlebotomy, glucose testing and pulmonary function tests
- Obtained and recorded patient vital signs; escorted patients to examination rooms and documented medical histories.
- Implemented providers' orders to initiate IVs and access ports and deliver medications.
- Administered IV and intra-muscular medications and monitored patient reactions.
Front Desk/Medical Assistant
San Luis Walk In Clinic, Inc
San Luis, AZ
03.2014 - 08.2016
- Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files
- Administered / Prepared vaccines, knowledge of VFC program
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies
- Assisted patients in preparation for examinations, assessing and recording vital signs
- Coordinated services with medical and office staff to ensure patient satisfaction, engagement and compassionate care.
Caregiver
Aponi Home Health
Yuma, AZ
03.2014 - 04.2016
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Supported bathing, dressing and personal care needs.
- Followed safe lifting and transferring techniques to transport residents.
- Tracked and reported clients' progress based on observations and conversations.
Education
Diploma - Medical Billing and Coding
Ultimate Medical Academy
01.2015
Certification in Medical Assistant -
College of Health Careers/Regional Center For Border Health
05.2007
High School Diploma -
Kofa High School
05.2004
Skills
- 10 Years Medical Experience
- Bilingual (English & Spanish)
- Care Monitoring
- Multidisciplinary Team Collaboration
- Direct Patient Care
- Patient Care Management
- Caregiving
- laboratory Experience
- Venipuncture and phlebotomy
- Schedule Management
- HIPAA compliance
- EMR Systems
- Medical billing
- Proper sterilization techniques
Certification
- Certified Medical Assistant (CMA)
- CPR Certification
Timeline
Medical Assistant/CCM
Southwestern Palliative Care and Hospice
03.2023 - Current
Medical Assistant/ CCM Lead
Southwest Diabetes Center
09.2021 - 02.2023
Medical Assistant
Internal Medicine of Yuma
10.2016 - 08.2019
Medical Assistant /Phlebotomist
BioFamily Clinic
03.2016 - 10.2016
Caregiver
Aponi Home Health
03.2014 - 04.2016
Front Desk/Medical Assistant
San Luis Walk In Clinic, Inc
03.2014 - 08.2016
Diploma - Medical Billing and Coding
Ultimate Medical Academy
Certification in Medical Assistant -
College of Health Careers/Regional Center For Border Health
High School Diploma -
Kofa High School
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