Isabel Macias
Chualar,CA
Summary
Eager to learn new things, attentive, organized, have always been on time, never liked to be late. A dependable candidate and will be successful in any task given. Reliable person, very hard working, and passionate. Positive, a people person, responsible, and ready to always help.
Overview
3
3
years of professional experience
Work History
Sales Associate
American Eagle
07.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Barista
Starbucks
06.2023 - 09.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Ticket Sales
Sacramento State University
02.2023 - 06.2023
- Increased guest satisfaction by addressing concerns promptly and courteously during the ticket scanning process.
- Maintained smooth entry flow by quickly resolving ticketing issues and discrepancies.
- Supported successful events with accurate tracking of attendance numbers using electronic scanning devices and manual counts when necessary.
- Enhanced customer experience by efficiently scanning tickets and providing accurate directions.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Babysitter
Family Members
06.2022 - 08.2022
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted children with homework assignments and special projects across different subjects.
- Established and maintained safe play environment for children.
- Made healthy snacks and meals for 2 children.
- Assisted with light housekeeping duties as well as running errands.
- Helped children complete homework assignments and school projects.
- Developed games and activities using arts and crafts to support learning and verbal skills.
Pet Sitter
Family
07.2021 - 08.2021
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email and text.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Followed specific food and water schedules for different dogs.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Kept cages, kennels, play yards and grooming areas neat and clean.
Volunteer
Washington Hospital Healthcare System
03.2021 - 03.2021
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Greeted visitors and answered questions about program, requirements and opportunities.
- Volunteered with groups and organizations to help make measurable differences for program recipients.
Education
No Degree - Public Health
Hartnell College
Salinas 06.2027
High School Diploma -
Gonzales High School
06.2022
Skills
- Bilingual
- Good time management
- Team Work
- Good with people
- Critical Thinking
- Communication Skills
- Organization Skills
- Creativity
- Problem Solving
- Computer Proficiency
- Responsible
- Hard Working
Timeline
Sales Associate
American Eagle
07.2023 - Current
Barista
Starbucks
06.2023 - 09.2023
Ticket Sales
Sacramento State University
02.2023 - 06.2023
Babysitter
Family Members
06.2022 - 08.2022
Pet Sitter
Family
07.2021 - 08.2021
Volunteer
Washington Hospital Healthcare System
03.2021 - 03.2021
No Degree - Public Health
Hartnell College
High School Diploma -
Gonzales High School
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