Summary
Overview
Work History
Education
Skills
Accomplishments
Work Experience
Timeline
Generic
Isabel Maria Lambrano

Isabel Maria Lambrano

Panama

Summary

Developed skills in financial analysis and problem resolution within fast-paced accounting environment. Adept in using financial software and handling large volumes of data with accuracy and efficiency. Looking to transition these skills into new field to drive organizational success and improve financial operations.

Overview

14
14
years of professional experience

Work History

Account Receivable USA

12.2017
  • Taught coordinators how to handle old payments and access vendor portals

Quotation Specialist

04.2018 - Current
  • Proactively identified areas of improvement in our escalation process and shared updates that helped the team reduce errors
  • Provided feedback on new tools and processes to improve efficiency

Account Receivable Canada

03.2017 - 04.2018
  • Taught coordinators how to handle old payments and complex accounts
  • Accessed vendor portals and relevant folders

Account Receivable

05.2014 - 03.2017
  • Improved production without compromising productivity, clearing large amounts of checks and balances
  • Removed altered payer relationships by working directly with the collections team

Training for Nestle Account

08.2016 - 11.2016
  • Trained coordinators on how to handle the vendor portal

Technical Support

LG
02.2011 - 09.2015
  • Company Overview: Type of Business: Electronics
  • Specialist in customer services
  • Type of Business: Electronics

Education

English with translation -

Universidad Latina de Panama
01.2017

Skills

  • Highly focused
  • Contagious energy
  • Commitment
  • Time management
  • Creativity
  • Emotional intelligence
  • Leadership
  • Adaptability
  • Complex problem solving
  • Goal oriented
  • Microsoft Excel
  • Credit analysis

Accomplishments

  • Participated in the pilot of the escalation tool, helping to migrate to a web solution.
  • Provided proactive feedback on new escalation tool and processes.
  • Created standard notes for the new request and the approval inbox which are shared in OneNote and constantly updated.
  • Covered as backup in the 20 plus inbox handling large requests up to 200 items maintaining the SLA (3 hours) of the inbox up to date.
  • Surpassed daily goal (60 approvals per day) when working on the approval inbox and also helped to cover as backup in the new request inbox.
  • Created the CI improvements tracker which recognized and tracked new ideas creating visibility for the whole team.

Work Experience


  • Account Receivable Canada

Taught       coordinators how to handle old payments and complex accounts.

Accessed       vendor portals and relevant folders.

Trained  coordinators on how to handle the vendor portal Nestle Account.


  • Account Receivable

Improved       production without compromising productivity, clearing large amounts of checks and balances.

Removed   altered payer relationships by working directly with the collections  team.

Taught       coordinators how to handle old payments and access vendor portals.





Timeline

Quotation Specialist

04.2018 - Current

Account Receivable USA

12.2017

Account Receivable Canada

03.2017 - 04.2018

Training for Nestle Account

08.2016 - 11.2016

Account Receivable

05.2014 - 03.2017

Technical Support

LG
02.2011 - 09.2015

English with translation -

Universidad Latina de Panama
Isabel Maria Lambrano