Isabel Medeiros
Eden Prairie,MN
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Document Processor
Wells Fargo
01.2021 - 01.2023
- Support in performing a variety of loan documentation duties on moderately complex loans to ensure compliance with company's policies and procedures for loan products
- Process and close for loan products
- Interpret Loan Documentation policies while analyzing applicant, contract's, property documentation, ordering all required verifications, documentation, and subsequent follow ups
- Receive direction from Loan Documentation supervisor and escalate non-routine questions
- Manage an assigned pipeline of loans and provide guidance and training to other Loan Documentation individuals
- Interact with immediate Loan Documentation team and functional area on routine process.
Deficiency Analyst IV
Wells Fargo Corporate
02.2020 - 01.2021
- Responsible for performing a variety of operational tasks within the Recoveries team
- Some of these processes include preparing legal files, gathering, and reviewing documents, applications, customer agreements, and statements to prepare the file for litigation
- Responsible for performing a variety of loan documentation duties on complex loan to ensure compliance with Company policies and procedures for loan products and/or clients
- Processing, closing and compliance for loan products; interpreting policies while analyzing applicant, property, and documentation; ordering all required verifications, documentation, and subsequent follow-ups; provide guidance and training to other loan documentation team members
- Manage an assigned pipeline of loans and/or assign new loans to other loan team members
- Act as a liaison between lenders and legal department
- Complete loans document reviewing, researching, processing, and responding to moderate to complex written and phone inquiries from customers, title companies, vendors, and internal personnel pertaining to loans and various areas of within loan servicing
- Functions include reviewing and updating loan data in multiple systems by comparing the data on images of mortgage documentation housed in a repository
- Escalate any identified issues to management or as directed
- Requesting document modifications and notifying customers about their loan statuses; Input data and process information into the system of record
- May provide work direction and training to other loan servicing team members.
Exception Analyst II
Wells Fargo Corporate
06.2018 - 02.2020
- Review mortgage, loan files and final documents for completeness against established review guidelines specified by each client
- Expected to be knowledgeable on multiple review tasks
- Accountable for timely processing of files and documents according to the required standards
- Perform related tasks for the loan files and documents including research, requests by the customers, lawyers and clients and daily reports
- Assist with special projects as assigned
- Wells Fargo Corporate.
Operations Clerk II
11.2017 - 06.2018
- Office worker, roles of an administrative assistant, making sure the business operates smoothly
- Include everything from interacting with clients, managers, and teams to performing tasks that ensure the office environment is functional.
Operations Processor III
Wells Fargo Home Mortgage
04.2016 - 10.2017
- Perform document verification upon release and update the system accordingly
- Partner with certifications and vaults teams to locate methods
- Process incoming release and copy request, verifying completeness and accuracy of requests
- Miscellaneous tasks as assigned, HUD-PC, ARROW, FIT, RASCAL, ESO - Ship Fit, Ability to navigate multiple computer systems
- Analytical and high attention to detail, Interpersonal ability, interprets and researches legal documents.
Attorney
Siqueira Castro (Lawyers)
01.2013 - 10.2014
- Handled civil litigation, contentious and extrajudicial, that covered a broad range of legal issues, such as: Labor arbitration, products liability, consumer class action
- Analysis of cases in the areas of labor, family, succession, and special courts, including federal and cooperative courts
- Preparation of parts, view processes and other forum activities
- Assist in labor action, social security sphere, and demand administrative, judicial, and extrajudicial
- Maintenance of administrative services and processes
- Created spreadsheets showing costs and procedures
- Researched and drafted case summaries edited legal documents, and transcribed court pleadings
- Worked in the Measuring office which covers civil and commercial law, running hearings, following the progress of legal proceedings, and informing the central office of judgments and final dispositions
- Provided administrative support concerning automobile insurance cases
- Compiled logistical data and other documents used in litigation
- Streamlined the filing system and enabled more efficient data retrieval from the incorporated computerized database and reorganized hard copies of cases files.
Judicial Mediator / Conciliator
Rio de Janeiro, Brazil
01.2011 - 01.2013
- Through specific techniques, re-establishing dialogue, acting is essential for the self-composition method to be efficient in its win-win purpose
- Lead the conversation, without giving a solution or suggestion, just asking questions that serve reflection
- A work of social healing
- Area: Criminal rehabilitation of underage delinquents, also known as a request for the cleaning of criminal records, is intended to restore to the condemned the situation before the conviction, reflecting on the suspension of the effects of the conviction, as well as the criminal record, agreements.
Trainer
National Civil Aviation Agency
01.2008 - 01.2010
- Working with Aerial Right, Aeronautical national and international Law's, contracts, money laundry checking
- Protocol and initial documentation of conference review processes, issuing certifications, legal advice and deadlines, reports, and aircraft analysis
- Focuses on the prevention and detection of money laundering activity, research, inquiry and evaluate any evidence of money laundering
- Regulatory documents relating to entitlements and sales, searching for the Identity of the owners and sales chains
- Incoming and outgoing aircraft in the country, power of attorney and giving authorizations to fly.
Education
Specialization in Brazilian Tax Law -
Pontificia University Catolica de Minas Gerais / Brazil
01.2016
Specialization in Project Management -
Online
01.2016
Law degree -
UGF- Rio De Janeiro / Brazil
Rio De Janeiro11.2010
B.A. -
Rio de Janeiro State/ Federal Bar
11.2010
Skills
- Data Accuracy
- Regulatory Compliance
- Process Improvements
- Compliance Controls
- Process Auditing
- Quality Assurance
- Records Maintenance
- Regulatory Controls
- File Migrations and Audits
Notary Public Expiration
Present
Personal Reference
Flavio Abreu, Flavio.Abreu@minneapolismn.gov
Work Reference
Travis Bronsan, Former Wells Fargo Manager, 612-388-8217
Notary Public
State of Minnesota
Citizenship
- Brazilian
- USA
Languages
- Portuguese, Native
- English, Second language
Languages
Portuguese
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Document Processor
Wells Fargo
01.2021 - 01.2023
Deficiency Analyst IV
Wells Fargo Corporate
02.2020 - 01.2021
Exception Analyst II
Wells Fargo Corporate
06.2018 - 02.2020
Operations Clerk II
11.2017 - 06.2018
Operations Processor III
Wells Fargo Home Mortgage
04.2016 - 10.2017
Attorney
Siqueira Castro (Lawyers)
01.2013 - 10.2014
Judicial Mediator / Conciliator
01.2011 - 01.2013
Trainer
National Civil Aviation Agency
01.2008 - 01.2010
Specialization in Brazilian Tax Law -
Pontificia University Catolica de Minas Gerais / Brazil
Specialization in Project Management -
Online
Law degree -
UGF- Rio De Janeiro / Brazil
B.A. -
Rio de Janeiro State/ Federal Bar
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