Isabel Miguel
Port St Lucie,Florida
Summary
As a dedicated Outcomes & Program Administrator, I bring a strong work ethic and a commitment to excellence. My role involves overseeing program outcomes and ensuring effective implementation, and I approach every task with determination and a focus on achieving the highest standards. My hard work and dedication drive me to continuously improve and deliver exceptional results.
Overview
4
4
years of professional experience
Work History
Outcomes & Program Administrator
Boys and Girls Club of Port Salerno
11.2022 - Current
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Consistently updated and managed rosters on a daily basis.
- Provide oversight and a supportive space for Club members to complete make-up assessments or other essential program work.
- Worked closely with organizational leaderships team and board of director to guide operational strategy.
- Tracked important information in Excel spreadsheets and ran reports using data.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Ensuring the consistent and precise execution of weekly deposit procedures.
- Tracking and managing detailed records of volunteer and contractor engagements and activities.
- Ensured customer satisfaction through proactive strategies aimed at addressing needs and resolving concerns.
Personal Enrichment Specialist
Boys & Girls Club of Palm City
08.2022 - 10.2023
- Organized special events and activities to boost youth engagement.
- Assisted in planning, organizing and implementing program activities in accordance with selected curricula to support program goals and incorporate needs and interests of members.
- Encourage regular attendance among youth participating in activities such as SMART, NYOI, and other club events.
Program Specialist
Boys & Girls Club of Palm City
01.2021 - 08.2022
- Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
- Consistently submit lesson plans, attendance reports, and other administrative responsibilities.
Caretaker
Home Health Aide
07.2020 - 05.2021
- Remained alert to problems or health issues of clients and competently responded.
- Planned, prepared, and served meals and snacks according to prescribed diets.
Education
Bachelor of Arts - Business Administration
Indian River State College
Ft. Pierce, FL04.2025
Associate of Science - Business Administration
Indian River State College
Ft. Pierce, FL01.2021
High School Diploma -
Treasure Coast High School
Port Saint Lucie, FL01.2019
Skills
- Bilingual
- Policy and procedure improvements
- Strategic leadership
- Customer service experience
- Multitasking and prioritizing
- Excellent with Microsoft Programs
- Proficiency in Early Learning and Care (ELC)
- Adaptability and Flexibility
- Organizational Skills
- Leadership and Management Skills
- Financial Management Skills
- Experience with Traxsolutions
Timeline
Outcomes & Program Administrator
Boys and Girls Club of Port Salerno
11.2022 - Current
Personal Enrichment Specialist
Boys & Girls Club of Palm City
08.2022 - 10.2023
Program Specialist
Boys & Girls Club of Palm City
01.2021 - 08.2022
Caretaker
Home Health Aide
07.2020 - 05.2021
Bachelor of Arts - Business Administration
Indian River State College
Associate of Science - Business Administration
Indian River State College
High School Diploma -
Treasure Coast High School
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