As a dedicated Outcomes & Program Administrator, I bring a strong work ethic and a commitment to excellence. My role involves overseeing program outcomes and ensuring effective implementation, and I approach every task with determination and a focus on achieving the highest standards. My hard work and dedication drive me to continuously improve and deliver exceptional results.
Overview
4
4
years of professional experience
Work History
Outcomes & Program Administrator
Boys and Girls Club of Port Salerno
Florida
11.2022 - Current
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Consistently updated and managed rosters on a daily basis.
Provide oversight and a supportive space for Club members to complete make-up assessments or other essential program work.
Worked closely with organizational leaderships team and board of director to guide operational strategy.
Tracked important information in Excel spreadsheets and ran reports using data.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Ensuring the consistent and precise execution of weekly deposit procedures.
Tracking and managing detailed records of volunteer and contractor engagements and activities.
Ensured customer satisfaction through proactive strategies aimed at addressing needs and resolving concerns.
Personal Enrichment Specialist
Boys & Girls Club of Palm City
Florida
08.2022 - 10.2023
Organized special events and activities to boost youth engagement.
Assisted in planning, organizing and implementing program activities in accordance with selected curricula to support program goals and incorporate needs and interests of members.
Encourage regular attendance among youth participating in activities such as SMART, NYOI, and other club events.
Program Specialist
Boys & Girls Club of Palm City
Florida
01.2021 - 08.2022
Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
Consistently submit lesson plans, attendance reports, and other administrative responsibilities.
Caretaker
Home Health Aide
07.2020 - 05.2021
Remained alert to problems or health issues of clients and competently responded.
Planned, prepared, and served meals and snacks according to prescribed diets.
Budget Analyst/Defense Travel Administrator/Account Program Coordinator/Supervisor at US ARMY, 7th Special Forces GroupBudget Analyst/Defense Travel Administrator/Account Program Coordinator/Supervisor at US ARMY, 7th Special Forces Group
Program and Outcomes Manager, Group Outcomes and I at Arkansas Blue Cross Blue ShieldProgram and Outcomes Manager, Group Outcomes and I at Arkansas Blue Cross Blue Shield
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC
Dean for Learning Outcomes and Program Development at Waubonsee Community CollegeDean for Learning Outcomes and Program Development at Waubonsee Community College