Summary
Overview
Work History
Education
Skills
Background
Timeline
Generic

Isabel Miller

Kathleen,GA

Summary

High-energy, hard working server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

2
2
years of professional experience

Work History

Server

Another Broken Egg Cafe
Warner Robins, GA
01.2024 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Prep Cook

Orleans on Carroll Street
Perry, GA
12.2023 - 03.2024
  • Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
  • Cleaned and sanitized work areas and equipment to ensure food safety standards.
  • Checked freshness of food and ingredients prior to use.
  • Stocked kitchen with necessary supplies, including food items and utensils.
  • Operated grills, ovens and other kitchen equipment as required for meal preparation.
  • Organized walk-in coolers and freezers according to established guidelines.
  • Heated sauces, soups and gravies according to specified methods.
  • Measured ingredients accurately using measuring cups and spoons.
  • Communicated effectively with fellow staff members regarding meal preparations.

Restaurant Hostess

Orleans on Carroll Street
Perry, GA
04.2023 - 02.2024
  • Greeted customers and escorted them to their tables.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Provided menus and answered questions about menu items and specials.
  • Managed reservations, waitlists, and special requests for large parties.
  • Assisted with setting up banquet rooms for special events.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Restocked condiments, silverware, napkins, tablecloths. as needed.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.

Barista

Bodega Brew
Perry, GA
03.2022 - 08.2023
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Ground beans for espresso shots according to individual customer specifications.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Adhered to health department regulations concerning sanitation standards.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Addressed and resolved customer concerns to maintain brand loyalty.

Education

High School Diploma -

Perry High School
Perry, GA
05-2024

Skills

  • Beverage Preparation
  • Order Management
  • Supply Restocking
  • Table Bussing
  • Guest Engagement
  • Safe Food Handling
  • Food Running
  • Point of Sale (POS) system operations
  • Guest Seating
  • Sales Techniques
  • Dish preparation
  • Strong Work Ethic
  • Menu knowledge
  • Food safety understanding
  • Exceptional customer service
  • Effective customer upselling

Background

  • I am an honors student at Perry High School. I am 17 years old and will be graduating a year early, in this coming May. I got my first job at 15 years old and have acquired a lot of work experience and excellent customer service since then.

Timeline

Server

Another Broken Egg Cafe
01.2024 - Current

Prep Cook

Orleans on Carroll Street
12.2023 - 03.2024

Restaurant Hostess

Orleans on Carroll Street
04.2023 - 02.2024

Barista

Bodega Brew
03.2022 - 08.2023

High School Diploma -

Perry High School

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