Summary
Overview
Work History
Education
Skills
Timeline
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Isabel Morris

Hendersonville,TN

Summary

Dynamic operations leader with a proven track record at UFC Gym, excelling in process improvement and customer engagement. Enhanced team communication and elevated customer satisfaction through strategic coaching and operational efficiencies. Skilled in inventory control and adept at fostering a collaborative environment, driving exceptional service delivery.

Overview

7
7
years of professional experience

Work History

Assistant Operations Manager

UFC Gym
09.2024 - 05.2025
  • Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
  • Improved communication within the team through regular meetings, updates, and open channels of communication.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
  • Implemented inventory control measures, reducing waste and optimizing stock levels to meet demand.
  • Elevated customer experience, integrating feedback into operational improvements.
  • Streamlined customer service protocols to boost satisfaction rates.

Photographer

Lifetouch Photography
08.2024 - 12.2024


  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Planned and prepared for on-location and studio shoots.
  • Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.

Food Court Supervisor

Costco
09.2023 - 05.2024
  • Conducted regular performance reviews for staff members, identifying opportunities for professional development and growth within the company.
  • Streamlined inventory management processes to minimize waste and maximize profitability of food items.
  • Provided excellent customer service by addressing inquiries, resolving issues, and ensuring prompt delivery of orders.

Ecommerce Personal Shopper Lead

Kroger
08.2021 - 03.2023
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Restaurant Team Member

Culvers
04.2018 - 11.2018
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.

Education

High School Diploma -

Beech SR High School
Hendersonville, TN
05-2022

Skills

  • Process improvement
  • Operational planning
  • Operations management
  • Operational efficiency
  • Customer engagement

Timeline

Assistant Operations Manager

UFC Gym
09.2024 - 05.2025

Photographer

Lifetouch Photography
08.2024 - 12.2024

Food Court Supervisor

Costco
09.2023 - 05.2024

Ecommerce Personal Shopper Lead

Kroger
08.2021 - 03.2023

Restaurant Team Member

Culvers
04.2018 - 11.2018

High School Diploma -

Beech SR High School

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