Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Isabel Mulita

Tallahassee,FL

Summary

Dynamic and detail-oriented professional with a proven track record at Fratellis Restaurant, excelling in customer service and team collaboration. Adept at optimizing seating arrangements and enhancing guest experiences, I bring strong communication skills and a commitment to maintaining high service standards. Recognized for problem resolution and fostering a welcoming environment.

Overview

4
4
years of professional experience

Work History

Hostess/Server

Fratellis Restaurant
Orlando, Florida
05.2021 - 07.2025
  • Greeted and seated guests promptly in a busy restaurant environment.
  • Managed reservation system to optimize seating arrangements efficiently.
  • Maintained cleanliness and organization of the front-of-house area consistently.
  • Greeted guests warmly upon arrival, seating them promptly.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Assisted servers in bussing tables when needed during busy periods.

Sales Associate

Aerie By American Eagle
Panama City Beach, Florida
08.2024 - 11.2024
  • Assisted customers in selecting products and provided knowledgeable recommendations.
  • Handled cash transactions accurately and maintained proper cash register procedures.
  • Organized merchandise displays to enhance product visibility and customer engagement.
  • Managed inventory levels by conducting regular stock checks and restocking shelves.
  • Maintained a clean and organized sales floor to create a welcoming environment for customers.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Assistant

Holiday Inn Resort, IHG
Panama City Beach, Florida
01.2024 - 05.2024
  • Collaborated with team members to maintain service standards consistently.
  • Organized supplies and equipment for front desk staff effectively.
  • Organized and maintained filing systems for documents and records.
  • Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
  • Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
  • Gathered and sorted data for reports and files.

Education

Bachelor of Arts - Business

Florida State University
Tallahassee, FL
05-2027

Skills

  • Customer service
  • Team collaboration
  • Data organization
  • Problem resolution
  • Communication skills
  • Phone etiquette
  • Hospitality and accommodation
  • Detail-oriented
  • Strong interpersonal skills
  • Positive and professional
  • Service prioritization

References

References available upon request.

Timeline

Sales Associate

Aerie By American Eagle
08.2024 - 11.2024

Assistant

Holiday Inn Resort, IHG
01.2024 - 05.2024

Hostess/Server

Fratellis Restaurant
05.2021 - 07.2025

Bachelor of Arts - Business

Florida State University

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