Isabel Nilsen
Friendswood,TX
Summary
Successful Leader experienced in financial roles and management. Leveraging 25 years of related experience and top strengths in management, Quote to Cash, project control and process improvement. Proficient financial systems user improving controls, strengthening systems for optimal performance, and establishing effective department workflow maximizing employee compliance, productivity, success, and retention.
Overview
17
17
years of professional experience
Work History
AR Collections Supervisor
ABM Industries Inc.
Sugar Land, TX
01.2020 - Current
- Managing 9119 accounts worth $823MM while supervising a team of 11 collection specialists.
- Hired, managed, developed, and trained staff, established and monitored goals, conducted performance reviews, and administered salaries for staff.
- Document and Quality Control of Contracts and POs for recovery purposes.
- Resolved issues through active listening and open-ended questioning, escalating major issues to Executive Leadership.
- Collaborated with Operations Department and Executive Leadership to achieve a continued reduction in DSO.
- Facilitated weekly meetings with VPs, FP&As, and Operations to identify and work through accounts affecting positive cash flow.
- Collaborated with the Continuous Improvement Process Team to ensure comprehensive end-to-end best-in-class processes.
Accounting & Administration Consultant
Mintra Trainingportal AS
Bergen, Kingdom of Norway
07.2018 - 12.2019
- Provided oversight and guidance on the finance transformation operations model, directing team members to manage key milestones and deadlines.
- Managed and lead the implementation of the new operations model for Mintra's newly acquired offices in Scotland, ensuring appropriate staffing, capabilities, and resourcing for all related programs and initiatives.
- Partnered with auditors on annual audits and realized compliance with governmental tax guidelines.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Tracked contracts, proposals, and waivers to keep billing accurate and resolve variances to maintain accuracy and currency.
- Contacted clients with past-due accounts to formulate payment plans and discuss restructuring options.
- Managed efficient cash flow reporting, posted cash receipts, and analyzed chargebacks, independently addressing and resolving issues.
Accounting Manager
Ticketco AS
Bergen, Kingdom of Norway
04.2016 - 07.2018
- Managed banking reconciliations and monthly balance sheet statements.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Organized budget documentation and tracked expenses to maintain tight business controls.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Prepared internal and regulatory financial reports, balance sheets, and income statements.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Completed monthly payroll for company employees.
Project Controller
Dolphin Geophysical
Bergen, Kingdom of Norway
09.2014 - 03.2016
- Validated project and employment information and completed manual adjustments to financial data.
- Reported regularly to managers on project budget, progress, and technical problems.
- Adhered to budget requirements with excellent planning and consistent expense monitoring.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules, and conflicts.
- Carried out day-day-day duties accurately and efficiently.
Cost Controller
Odfjell Drilling Management
Bergen, Kingdom of Norway
07.2007 - 07.2012
- Cost Controller support, to four Finance Managers, in charge of receivables for all Mobile Offshore Drilling Units (MODU) in strict accordance with contractual guidelines.
- Quality assurance of all documentation from Rig Managers, Personnel Coordinators, Rig Controllers, Finance Managers, and others prior to invoicing.
- Assisted in upper-level decision-making by creating comprehensive financial reports and collaborating with finance and accounting departments.
- Handled broad scope of internal processes encompassing daily management of billings, collections, reconciliation, general ledger, and month-end reporting.
- Reviewed contract financials for compliance ensuring precise and timely processing of receivables.
- Maintained records of authorized signatures
- Accurately projected monthly cash expenditures through efficient budgeting and detailed document reviews.
- Documented productivity and looked for areas of improvement.
- Managed outstanding balance amounts by evaluating reports and determining collection statuses.
- Identified problem areas that led to the realignment of the department to be consistent with "best practices".
- Reviewed processes and procedures to guide program implementation and optimize auditing.
Education
Certificate of Completion - Accounting - VAT, Account Reconciliation
Pricewaterhouse Coopers International
Bergen, NorwayCertificate of Completion - Norwegian Language Level III
NAV
Bergen, NorwayCertificate of Completion - Management And Leadership
Askoy Red Cross
Askoy, NorwayAcademia - Secretarial Studies And Office Administration
San Jacinto Jr. College
Houston, TexasSkills
- Financial Records and Reporting
- Account and Ledger Reconciliations
- Document Control
- Validation of Discrepancies
- Accounts Payable and Accounts Receivable
- Client Rapport-Building
- Billing and Collections
- Effective Customer Service
- Staff Management
- Research Skills
- Complex Problem-Solving
- Aging Balance Management
Languages
Norwegian
Native or Bilingual
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
AR Collections Supervisor
ABM Industries Inc.
01.2020 - Current
Accounting & Administration Consultant
Mintra Trainingportal AS
07.2018 - 12.2019
Accounting Manager
Ticketco AS
04.2016 - 07.2018
Project Controller
Dolphin Geophysical
09.2014 - 03.2016
Cost Controller
Odfjell Drilling Management
07.2007 - 07.2012
Certificate of Completion - Accounting - VAT, Account Reconciliation
Pricewaterhouse Coopers International
Certificate of Completion - Norwegian Language Level III
NAV
Certificate of Completion - Management And Leadership
Askoy Red Cross
Academia - Secretarial Studies And Office Administration
San Jacinto Jr. College