Isabel Olsen
Reno,NV
Summary
Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Motivated worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Counselor
The Kids Zone
09.2022 - Current
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Implemented rules and regulations to enforce discipline and compliance.
Swim Instructor
Bridgewater Swim Academy
01.2023 - 06.2023
- Taught daily swim instruction to students varying in ages and skill levels.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Took notes strengths and weaknesses of each child in class to track progress.
Customer Service
Truckee Bagel Company
10.2021 - 06.2022
- Operated food production equipment safely and responsibly for quality output.
- Broke down, cleaned, and sanitized work stations at end of shift.
- Worked in production to improve efficiency.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Customer Service
Fresh Berry
04.2021 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Resolved customer complaints and maintained clean and tidy checkout area.
Education
Business
University of Reno, Nevada
Reno, NVSkills
- Emergency Response
- Child Supervision
- Customer Assistance
- Cash Register Operation
- Time Management Skills
- Food Assembly
- Flexible Schedule
- Safety Guidelines
- Drawer Balancing
Certification
CPR Certification
First Aide Certification
Timeline
Swim Instructor
Bridgewater Swim Academy
01.2023 - 06.2023
Counselor
The Kids Zone
09.2022 - Current
Customer Service
Truckee Bagel Company
10.2021 - 06.2022
Customer Service
Fresh Berry
04.2021 - 09.2021
Business
University of Reno, Nevada
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