Isabel Oltehua
Summary
Dynamic and reliable busboy with extensive experience at Mastro's Ocean Club, enhancing guest satisfaction through attentive service and effective teamwork. Skilled in proper sanitation and maintaining a clean dining environment, I consistently supported servers and improved operational efficiency, ensuring a positive atmosphere for both guests and staff.
Hospitality professional prepared for high standards in maintaining dining areas. Proven ability to contribute to seamless dining experience, ensuring quick table turnovers and clean environments. Team-oriented and results-driven, with focus on flexibility and reliability. Known for excellent communication and efficiency in handling tasks.
Overview
7
7
years of professional experience
Work History
Busboy /Food Runner
Las Brisas
06.2021 - Current
- Collaborated with host/hostess team to ensure accurate table availability information was communicated between front-of-house teams.
- Maintained a clean and organized dining area for optimal guest comfort and satisfaction.
- Increased server productivity by proactively anticipating their needs for refilled water pitchers or additional place settings during busy shifts.
- Arranged tables and chairs for special occasions and events.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
Busboy /Food Runner
Mastro's Ocean Club
12.2021 - 10.2023
- Improved customer experience by promptly clearing and cleaning tables after guest departure.
- Provided attentive service to guests with special needs, assisting them with seating arrangements and accommodating their requests.
- Trained new staff in bussing and cleaning procedures.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Reset and cleaned tables quickly to prepare for new customers.
Busboy /Food Runner
Sapphire
07.2021 - 09.2023
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Promoted a safe dining environment by promptly cleaning spills and reporting any potential hazards to management.
- Assisted servers in handling large parties, ensuring timely food delivery and table maintenance.
- Contributed to the restaurant''s efficient operations by quickly resetting tables for incoming guests.
- Ensured accurate order delivery to customers, fostering positive dining atmosphere.
Busboy /Food Runner
C'est La Vie
02.2018 - 06.2021
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Supported servers with additional tasks such as refilling drinks, taking orders, or bringing out food when needed.
- Developed a strong understanding of restaurant layout and table numbers, enabling swift navigation and accurate delivery of items to the correct tables.
- Followed proper sanitation guidelines when handling utensils, dishes, glassware, and linens to ensure guest safety and satisfaction.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Education
Saddleback College
Mission Viejo, CASkills
- Proper sanitation
- Stress tolerance
- Cleaning and sanitation
- Fast paced environment adaptability
- Reliability and punctuality
- Strong teamwork
- Food safety awareness
- Guest assistance
- Table arrangements
- Server support
- Positive attitude
- Cleaning procedures
- Supply restocking
- Food running assistance
- Quality control
- Attention to detail
Languages
Spanish
Native or Bilingual
English
Timeline
Busboy /Food Runner
Mastro's Ocean Club
12.2021 - 10.2023
Busboy /Food Runner
Sapphire
07.2021 - 09.2023
Busboy /Food Runner
Las Brisas
06.2021 - Current
Busboy /Food Runner
C'est La Vie
02.2018 - 06.2021
Saddleback College
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