Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Isabel Orama

Bristow,VA

Summary

Detailed Reporting Accountant with 15 years of experience maintaining financial records and reviewing financial activity within higher education and title IV student loan portfolios. Polished in spreadsheet creation, report preparation and data analysis. Quick and accurate to meet strict deadlines and manage multiple tasks.

Overview

16
16
years of professional experience

Work History

Supervisor, Loan Accounting

Navient Corporation
Herndon, VA
06.2022 - Current
  • Process and Review monthly Asset reconciliations
  • Coached staff to reach full potential in conjunction with efficient management of resources
  • Assess needs and provide training
  • Train and develop staff, reviewing their work, providing guidance and feedback
  • Accounting for NCFC portfolios for Navient and third party serviced as Securitized Trusts
  • Reconcile Special Allowance and Interest Benefits calculations for Navient and third party.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Reviewed reports from subordinate staff members before submitting them to senior management.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Maintained positive working relationship with fellow staff and management.
  • Oversaw quality control to identify inconsistencies and malfunctions.

Senior Accountant I, Debt Reporting

Navient Corporation
Herndon, VA
10.2020 - 06.2022
  • Responsible for 10Q and 10K Disclosures
  • Point of contact for audit inquires and SOX requirements
  • Close accounting operations
  • Prepare cash reconciliations and journal entries
  • Analyze Debt Portfolio
  • Track and analyze portfolio activity, deal setup and trade records
  • Accounting of Total Return Swap facility and Navient Stock Repurchase program.
  • Prepared monthly financial reports for management review.
  • Performed detailed analysis of treasury related accounts such as interest rate fluctuations.
  • Prepared detailed reports summarizing the current state of portfolios based on market conditions.
  • Performed analytical investment calculations and reports.

Senior Loan Accountant, Direct Loans

Navient Corporation
Herndon, VA
08.2015 - 09.2020
  • Verify, track, and analyze Debt Portfolio monthly
  • Responsible 10Q and 10K Disclosures
  • Reconcile subledger and GL
  • Account for multiple loan portfolios serviced on Navient's system as a federal contractor for the Department of Education (ED); review financial reporting, approve transactions for submission to FMS, and post to sub-ledger
  • Ensure that a confirmation is received for files submitted to FMS and rejected transactions
  • Record manual entries to sub-ledger; invoice files, refunds, unapplied refund transactions, and other adjustments as required to clear variances and remain synchronized with FMS
  • Forge robust relationships with outside auditors, supporting multiple internal and external audits as well as semi-annual self-assessments
  • Prepare monthly account reconciliations to ensure timely follow up and a resolution to reconciliation variances; efforts ensure reconciliation compliance and the prevention of ED inquiries
  • Prepare monthly reconciliations for loans transferred from internal servicing system and sent to DMCS, TPD, and Title IV Servicer for servicing; detail and communicate discrepancies to the receiver until resolved
  • Review monthly servicing reports and validate them back to independent sources when available
  • Provide incoming employees with onboarding support including training and mentorship.
  • Coordinated with external auditors during the annual audit process by providing requested documents and responding to inquiries in a timely manner.
  • Reconciled intercompany balances and eliminated differences in a timely manner.
  • Ensured that internal controls are maintained throughout all areas of responsibility.
  • Prepared monthly and year-end closing statements, financial documents and invoices.

Transaction Processing Coordinator

George Washington University
Ashburn, VA
01.2015 - 07.2015
  • Served as division compliance and expense reporting point person, helped colleagues across the college to ensure all expense reports were accurate, timely, and compliant with university policies
  • Audited and reconciled various Division of Operations transactions related to invoices, billing, cash/check receipts, and other departmental financial activity; assisted with reconciling purchase orders
  • Processed invoices into Purchase Order/CPPM financial system (AiM) for various transaction types, including supplier invoices, utility bills, consultant invoices, and payment applications for capital projects
  • Prepared and submitted payment requests via invoice submission system (Remedy) to A/P for special circumstances; served as first point of contact regarding vendor payment status/issues and queries
  • Reviewed invoice transactions entered by Project Managers for accuracy and produced corrections when required; reviewed and analyzed expense and income data monthly in preparation of year-end forecasts.
  • Created and maintained up-to-date records of all transactions.
  • Ensured compliance with internal policies and procedures regarding transactions.

Student Accounts Specialist

George Washington University
Ashburn, VA
01.2013 - 01.2015
  • Functioned as a valued resource and point of contact for parents and students within a high-volume call center
  • Served as a key intermediary between Student Accounts office, Financial Aid, Collections, Admissions, third party billing, and Registrar
  • Provided support to undergraduate/graduate students, answering general financial aid questions during orientation
  • Knowledgeable in Perkins, Stafford, Plus, and private loan repayment obligation and policies.

Student Loan Supervisor

Teachers Federal Credit Union
Hauppauge, NY
01.2008 - 01.2013
  • Managed a $65MM+ student loan portfolio; core responsibilities included reconciling general ledger, supervising staff, developing and revising procedures, handling all customer complaints, collaborating with Auditors and upper management, and originating and disbursing loan funds
  • Leveraged extensive process and regulatory knowledge of processing loan tools including FFELP loan tools, COD processing, 3rd party financial literacy solutions, NSLDS, EFT, and ACH
  • Presented products to customers and served as a trusted liaison and point of contact for ED, New York State Higher Education, and lending Colleges and Universities
  • Managed a complex 6-month system integration of approved student loan and banking systems resulting in maintained funding and compliance with ED regulations; served as primary liaison between internal IT department and external student loan web developer
  • Point of contact for Department of ED, NY State Higher Education, and NY State auditors
  • Reviewed and reconciled all financial aid accounts including funds received, funds applied, and refund checks.

Education

M.B.A. in Leadership and Management -

Dowling College
01-2011

B.A. in Sociology and Psychology -

St. Joseph’s College
01-2006

Skills

  • Quality Assurance & Audit Expertise
  • Loan Processing
  • Analytical
  • Communication
  • Problem Solving
  • Auditing Process & Accuracy
  • Financial Records
  • Data Collection & Analysis
  • Time Management
  • Employee Training
  • PeopleSoft
  • Microsoft Office Suite
  • Processes and Procedures

Affiliations

  • Team parent. Liaison between coach and parents. Create a snack sign up, team building event and keep parents informed of any updates and schedule changes.
  • Volunteer on behalf of Navient for Junior Achievement program. The JA Finance Park is a state-of-the-art, 20,000 square-foot financial literacy center which gives middle school students the opportunity to make various financial decisions as an adult. Work with students during their visit by helping them to make budgeting decisions (based on a random “life scenario” given to them).
  • Communication Officer for Navient CFO Strategic Initiatives (CSI). The CSI program was formed as part of Navient’s continuous focus on driving efficiency and productivity improvements.

References

References available upon request.

Timeline

Supervisor, Loan Accounting

Navient Corporation
06.2022 - Current

Senior Accountant I, Debt Reporting

Navient Corporation
10.2020 - 06.2022

Senior Loan Accountant, Direct Loans

Navient Corporation
08.2015 - 09.2020

Transaction Processing Coordinator

George Washington University
01.2015 - 07.2015

Student Accounts Specialist

George Washington University
01.2013 - 01.2015

Student Loan Supervisor

Teachers Federal Credit Union
01.2008 - 01.2013

M.B.A. in Leadership and Management -

Dowling College

B.A. in Sociology and Psychology -

St. Joseph’s College

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Isabel Orama