Isabel Orozco
Phoenix,AZ
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dental Assistant
Risas Dental And Braces
Phoenix, Az
06.2018 - 03.2019
- Exposed dental diagnostic x-rays.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Kept track of treatment information in patient records.
- Applied protective coating of fluoride to teeth during dental procedures.
- Laid out dental instruments and equipment before procedures.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Prepared bills and completed insurance forms using system software.
- Maintained a neat, clean and organized environment throughout the office.
- Created and fit dental appliances for patients. adjusting as necessary.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Prepared patients by explaining scheduled treatments and potential side effects.
- Documented patient records with procedures performed and added notes taken to charts.
- Ordered supplies necessary for daily operations of the practice.
- Greeted patients upon arrival at the office and escorted them to an examination room.
Inbound Stower
Amazon
Phoenix, Az
06.2014 - 09.2017
- Scanned and sorted packages to stage for delivery drivers.
- Performed regular maintenance checks on equipment used in the warehouse.
- Followed safety procedures while operating powered industrial vehicles.
- Assisted in the loading and unloading of merchandise from trucks as required.
- Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
- Weighed mail to determine correct postage.
- Determined shipping methods, routes or rates for materials to be shipped.
Cashier
Chevron
Phoenix, Az
04.2013 - 06.2014
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers promptly and responded to questions.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Answered phone calls to assist customers with questions and orders.
Education
Master of Science - Psychology
University of Phoenix
Tempe, AZ03-2025
Bachelor of Science - Applied Psychology
University of Phoenix
Tempe, AZ04-2023
Skills
- Data analysis
- Statistical software
- Client assessment
- Patient advocacy
- Team collaboration
- Dental hygiene
- Oral health education
- Records management
- Customer service
- Billing procedures
- History documentation
- Prepare instruments
- Disinfecting rooms and equipment
- Patient comfort
- Patient intake procedures
- Problem-solving
- Strong writing and verbal skills
- Self motivation
- Relationship building
- Medical charting
- Insurance verification
- Exam room setups
- Excellent communication
- Sanitation protocols
Languages
Spanish
Professional
English
Full Professional
Certification
- High school diploma
- Certified dental assistant
- Bachelors in psychology
- Masters in psychology
Accomplishments
- Honor roll
- Deans list
Timeline
Dental Assistant
Risas Dental And Braces
06.2018 - 03.2019
Inbound Stower
Amazon
06.2014 - 09.2017
Cashier
Chevron
04.2013 - 06.2014
Master of Science - Psychology
University of Phoenix
Bachelor of Science - Applied Psychology
University of Phoenix