ISABEL ORREGO
Plainfield
Summary
Proven in enhancing customer and child care experiences at Victoria Stewart and Lightbridge Academy, I excel in problem-solving and fostering teamwork. My adeptness in maintaining high cleanliness standards and creating nurturing environments showcases my organizational skills and friendly attitude. Achieved commendable satisfaction levels through innovative solutions and empathetic service.
Overview
16
16
years of professional experience
Work History
WIC
VICTORIA STEWART
02.2023 - Current
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Responded to customer requests for products, services, and company information.
Nursery Assistant
Lightbridge Academy
04.2022 - 01.2023
- Enhanced children''s development by implementing age-appropriate educational activities and playtime.
- Assisted in creating a positive learning atmosphere by fostering strong relationships between children, parents, and staff members.
- Contributed to the enhancement of fine motor skills with art projects, puzzles, and other hands-on activities.
- Supported language development through regular storytelling sessions, sing-alongs, and rhyming games.
- Actively supervised outdoor playtime to ensure safety while encouraging physical activity and cooperative play among peers.
- Maintained a safe and nurturing environment for young children, ensuring their physical, emotional, and mental wellbeing.
Toddler Teacher
King's Daughters Day School
01.2021 - 03.2022
- Created a safe, nurturing environment that fostered creativity, curiosity, and exploration among toddlers.
- Led small group activities designed to enhance language skills, fine motor abilities, and problem-solving techniques among toddlers.
- Provided structured daily routines that balanced physical activity, cognitive development, social-emotional growth, and rest periods.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Collaborated with parents to establish consistent routines and maintain open communication channels for optimal child support.
- Enhanced learning experiences by incorporating age-appropriate activities and play-based teaching methods.
Babysitter
Self Employed
08.2015 - 04.2020
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
Housekeeping Aide
Sunrise Senior Living
08.2012 - 03.2014
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
Operator
Lifetime Fitness Center
05.2009 - 05.2011
- Replenished guest room toiletries such as soap, shampoo, and paper products.
- Inspected lobbies, rooms, halls and offices to determine levels of cleanliness.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Dusted and polished surfaces to achieve attractive shine.
- Supplied clean linens and picked up and delivered soiled linens from residential areas to laundry.
- Streamlined housekeeping processes by implementing efficient cleaning schedules and procedures.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Dusted picture frames and wall hangings with cloth.
Education
Master of Arts - Autism Spectrum Disorders in Children
Konrad Loren University
Bogota, Colombia11-1990
Bachelor of Science - Kindergarten And Preschool Education
North University
Barranquilla, Colombia03-1988
Skills
- Approachable Demeanor
- Team-Oriented Approach
- Service Excellence
- Critical Thinking and Problem Resolution
- Flexible Approach to Change
- Accountable Professional
Timeline
WIC
VICTORIA STEWART
02.2023 - Current
Nursery Assistant
Lightbridge Academy
04.2022 - 01.2023
Toddler Teacher
King's Daughters Day School
01.2021 - 03.2022
Babysitter
Self Employed
08.2015 - 04.2020
Housekeeping Aide
Sunrise Senior Living
08.2012 - 03.2014
Operator
Lifetime Fitness Center
05.2009 - 05.2011
Master of Arts - Autism Spectrum Disorders in Children
Konrad Loren University
Bachelor of Science - Kindergarten And Preschool Education
North University
Similar Profiles
Raymond Adhi PurwantoRaymond Adhi Purwanto
Senior Architectural Designer at Smallwood Reynolds Stewart StewartSenior Architectural Designer at Smallwood Reynolds Stewart Stewart
Koorosh AbbaspourKoorosh Abbaspour
Assistant Teacher at University Of Victoria, Victoria B.CAssistant Teacher at University Of Victoria, Victoria B.C
Tony WangTony Wang
Sales & Leasing Consultant at BMW Victoria| MINI VictoriaSales & Leasing Consultant at BMW Victoria| MINI Victoria